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Hyder, Akmal S
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Publications (10 of 52) Show all publications
Hyder, A. & Osarenkhoe, A. (2018). Partial or total integration in a cross-border merger?: Building a Nordic bank culture. Thunderbird International Business Review, 60(4), 477-488
Open this publication in new window or tab >>Partial or total integration in a cross-border merger?: Building a Nordic bank culture
2018 (English)In: Thunderbird International Business Review, ISSN 1096-4762, E-ISSN 1520-6874, Vol. 60, no 4, p. 477-488Article in journal (Refereed) Published
Abstract [en]

The rate of failure for international mergers and acquisitions (M&As) is exceptionally high, since the integration of merging firms does not function well. Using a process perspective, this study aims to analyze the integration process in a cross-border merger and the development of a common organizational culture. A framework based on premerger cultural and organizational fit, synergy, and resulting organizational culture is developed to study the growth of Nordea, a merger of four Nordic banks. Data include in-depth interviews and secondary sources. This case study shows how cultural and managerial differences are dealt with and synergies realized. Building a broad organizational culture involving human resource management, decision making, technology, competitiveness, and customer relationships is necessary for merger integration, but it is costly and difficult. We suggest that success in mergers lies in managers creating a new cultural identity with unique values and perspectives.

Place, publisher, year, edition, pages
John Wiley & Sons, 2018
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-25225 (URN)10.1002/tie.21943 (DOI)2-s2.0-85048488930 (Scopus ID)
Projects
Hållbara Affärsrelationer (HAR)
Available from: 2017-09-13 Created: 2017-09-13 Last updated: 2018-06-25Bibliographically approved
Hyder, A. S., Chowdhury, E. & Sundström, A. (2017). Balancing Control and Trust to Manage CSR Compliance in Supply Chains. International Journal of Supply Chain Management, 6(2), 1-14
Open this publication in new window or tab >>Balancing Control and Trust to Manage CSR Compliance in Supply Chains
2017 (English)In: International Journal of Supply Chain Management, ISSN 2051-3771, E-ISSN 2050-7399, Vol. 6, no 2, p. 1-14Article in journal (Refereed) Published
Abstract [en]

This study examines how buyers and suppliers balance control and trust to manage compliance with corporate social responsibility (CSR) requirements in supply chains (SCs). Two in-depth, qualitative case studies of the Bangladesh apparel industry on two multinational companies of the same European country were conducted. This study indicates that a buyer’s need for control and trust is important in contact with other actors for managing CSR compliance. Formal control is found to generate competence trust, whereas intentional trust is achieved through informal control. Intentional trust is helpful for competence and capacity development, but for it to continue the supplier needs to fulfill the buyer’s expectations. Competence of the supplier is viewed as a prerequisite for developing competence trust. This study analyzes control and trust to fill an important gap in SC theory on relationships by stressing how these constructs interact and complement each other to manage CSR compliance in apparel industry. Firms must focus on a balanced relationship between trust and control to manage CSR compliance. Willingness to collaborate can only work when supplier competence and managerial resources are ensured. This study notes that managers need both formal and informal control to create competence and intentional trust in the supply chains. Capacity building is viewed as a complement, not an alternative to CSR compliance. With its closer attention to control and trust, this study fills an important gap in SC theory on relationships by stressing how these constructs interact and complement each other for managing CSR compliance in supply chains.

Keywords
Supply chain management, Buyer-supplier relationships, Trust, Corporate responsibility, Clothing industry
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-23873 (URN)2-s2.0-85021731257 (Scopus ID)
Available from: 2017-04-11 Created: 2017-04-11 Last updated: 2018-03-13Bibliographically approved
Hyder, A. S. & Osarenkhoe, A. (2017). Cross-border merger among Nordic banks - a longitudinal study. In: Vrontis, D., Weber, Y., Tsoukatos, E. (Ed.), Global and national business theories and practice: Bridging the past with the future. Paper presented at 10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy (pp. 2134-2136). EUROMED PRESS
Open this publication in new window or tab >>Cross-border merger among Nordic banks - a longitudinal study
2017 (English)In: Global and national business theories and practice: Bridging the past with the future / [ed] Vrontis, D., Weber, Y., Tsoukatos, E., EUROMED PRESS , 2017, p. 2134-2136Conference paper, Published paper (Refereed)
Abstract [en]

Researchers have found that even international mergers are popular, they usually fail for its complexity. Recently few studies have tried with process perspective to penetrate into merger integration without much success. We argue that focus on pre-and post-merger stages is good but not enough to provide a total picture of the process. By using a longitudinal approach this study analyzes the establishment, development and consolidation of a cross-border merger between banks from four countries. Based on theories on strategic motives and culture, a theoretical framework has been developed showing how merger process can lead to better competitiveness and performance. Data has been collected through semi-structured interviews with officials from the merging firms, and secondary materials during 1997-2015. The merger is described in four stages. The first stage deals with the initiation and establishment of the merger. Critical period and cultural clashes are covered in the next stage. The third stage concentrates on the development of synergy. The final stage reflects on how the process has consolidated and what result it has so far achieved.

Place, publisher, year, edition, pages
EUROMED PRESS, 2017
Series
EuroMed Academy of Business Conference Book of Proceedings
Keywords
strategic motives; national culture; organizational culture; competitiveness; performance; synergy; best practices
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-26432 (URN)000427297600208 ()978-9963-711-56-7 (ISBN)
Conference
10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy
Available from: 2018-04-16 Created: 2018-04-16 Last updated: 2018-04-16Bibliographically approved
Hyder, A. S. & Osarenkhoe, A. (2017). Cross-border merger among nordic banks: a longitudinal study. In: Soliman K. S. (Ed.), Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017: Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth. Paper presented at 0th International Business Information Management Association Conference - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth, IBIMA 2017; Madrid; Spain; 8-9 November 2017 (pp. 855-857). International Business Information Management Association (IBIMA)
Open this publication in new window or tab >>Cross-border merger among nordic banks: a longitudinal study
2017 (English)In: Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017: Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth / [ed] Soliman K. S., International Business Information Management Association (IBIMA), 2017, p. 855-857Conference paper, Published paper (Refereed)
Abstract [en]

Researchers have found that even international merger and acquisition (M&A) are popular, they usually fail for its complexity. A large number of studies looked on the failure from financial, non-financial, managerial and HRM perspectives, but reasons for the failure is not yet understood. Recently few studies have tried with process perspective to penetrate into merger integration without much success. We argue that focus on pre- and post-merger stages is good but not enough to provide a total picture of the process. This study uses a longitudinal approach to analyze the establishment, development and consolidation of a cross-border merger between banks from four Nordic countries. Based on theories on strategic motives and culture, a theoretical framework has been developed showing how merger can lead to better competitiveness and performance. By using a qualitative method, data has been collected through semi-structured interviews with officials from the merging firms, and secondary materials and documents during the period of 1997-2015. The merger process is described in four stages. The first stage deals with the initiation and establishment of the merger. Critical period and cultural clashes are covered in the next stage. The third stage concentrates on the development of synergy and other measures. The final stage reflects on how the process has consolidated and what result it has so far achieved. © 2017 International Business Information Management Association, IBIMA. All rights reserved.

Place, publisher, year, edition, pages
International Business Information Management Association (IBIMA), 2017
Keywords
Consolidation, Culture, Merger, Synergy, Cell culture, Economic and social effects, Information management, Sustainable development, Critical periods, Longitudinal study, Qualitative method, Secondary materials, Semi structured interviews, Theoretical framework, Merging
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-27377 (URN)2-s2.0-85048497569 (Scopus ID)978-0-9860419-9-0 (ISBN)
Conference
0th International Business Information Management Association Conference - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth, IBIMA 2017; Madrid; Spain; 8-9 November 2017
Available from: 2018-06-25 Created: 2018-06-25 Last updated: 2018-06-25Bibliographically approved
Sundström, A., Sammalisto, K., Hyder, A. S. & Chowdhury, E. H. (2016). CSR implementation strategy constraints in emerging market supply chain context: Bangladesh garment industry experiences. International Journal of Applied Business and Economic Research, 14(13), 9041-9062
Open this publication in new window or tab >>CSR implementation strategy constraints in emerging market supply chain context: Bangladesh garment industry experiences
2016 (English)In: International Journal of Applied Business and Economic Research, ISSN 0972-7302, Vol. 14, no 13, p. 9041-9062Article in journal (Refereed) Published
Abstract [en]

Purpose: The study aims to explore how SC suppliers respond to corporate social responsibility (CSR) implementation strategies and deal with institutional constraints within the global supply chain. Design/Methodology/approach: This research study followed a mixed method approach. A qualitative case study was developed based on data collected through in-depth interviews, observations, workshops and seminar discussions. Findings: Two CSR strategies were identified, together with managerial, organizational, and societal constraints. Both strategies fail due to CSR ignorance and economic constraints of the suppliers. The corporate-driven strategy is constrained by limiting the supplier's margins forcing them to use less responsible subcontractors. The partnership strategy fails as it allows the suppliers to ignore compliance to CSR implementation rules and especially in economically difficult situations. Research limitations/implications: This paper has several limitations. The data illustrate a specific industry and SC companies in a specific country context which makes generalizations difficult. Practical implications: Long-term economic cooperation and negotiation between involved supply chain (SC) parties is prerequisite to improve supplier ability to act independently. This means that the corporate-driven CSR strategy in SC is so far easier to manage but elicit costs for suppliers. Originality/value: This study addresses the difficulties in managing the corporate-driven strategy and the partnership strategy in emerging market business context that traditionally has institutionalized corporate-driven SC control. With focus on two main CSR implementation strategies applied by two case corporations, this article contributes to show how institutional constraints influence on supplier ability in the studied SC context.

Place, publisher, year, edition, pages
India: Serials Publications, 2016
Keywords
Bangladesh, Corporate social responsibility, Garment industry, Implementation, Strategies, Suppliers
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-23694 (URN)2-s2.0-85011617341 (Scopus ID)
Available from: 2017-03-01 Created: 2017-03-01 Last updated: 2018-03-13Bibliographically approved
Hyder, A. S. & Fregidou-Malama, M. (2016). Health care services marketing of Swedish innovation: A comparative study. In: Kirk Plangger (Ed.), Thriving in a new world economy: . Paper presented at World Marketing Congress / Cultural Perspectives in Marketing, Academy of Marketing Science, August 28 - September 1, 2012, Ruston, LA, USA (pp. 318-324). Cham, Switzerland: Springer
Open this publication in new window or tab >>Health care services marketing of Swedish innovation: A comparative study
2016 (English)In: Thriving in a new world economy / [ed] Kirk Plangger, Cham, Switzerland: Springer, 2016, p. 318-324Conference paper, Published paper (Refereed)
Abstract [en]

This paper deals with a comparative study between Brazil, China and Philippines on services marketing. By focusing on culture, standardization/adaptation, trust and network, attempt is made to illustrate how impact of service characteristics can be handled to smooth marketing of health care services internationally. Data has been collected through face-to-face semi-structured interviews with 21 respondents from Brazil, China, Philippines and Sweden. The result shows that culture has much effect on the operations of Elekta Philippines and China while Brazilian establishment is run by following general marketing practices. Standardization has been common regarding treatment and service quality but some adaptation has taken place in Philippines to treat new diseases not included in the Gamma knife tradition. Trust is found necessary in all the cases but has been built in different ways. In China, guanxi has been used to develop informal relationships with the customers to ensure trust. Trust in Philippines is developed by recruiting relatives and friends and relying on experience in work with old Gamma knife facility. In Brazil, long-term relationships with the customers have been stressed and are built on understanding, business facts, competence and customers' access to Elekta reference centers.

Place, publisher, year, edition, pages
Cham, Switzerland: Springer, 2016
Series
Developments in Marketing Science, ISSN 2363-6173
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-12981 (URN)000378055100096 ()978-3-319-24148-7 (ISBN)978-3-319-24146-3 (ISBN)
Conference
World Marketing Congress / Cultural Perspectives in Marketing, Academy of Marketing Science, August 28 - September 1, 2012, Ruston, LA, USA
Available from: 2012-09-20 Created: 2012-09-20 Last updated: 2018-03-13Bibliographically approved
Fregidou-Malama, M. & Hyder, A. S. (2016). Health services marketing in India: the relevance of the cultural context. In: Peter J. Batt (Ed.), IMP ASIA in Africa: Book of Abstracts. Paper presented at IMP ASIA in Africa - The 7th meeting of the IMP Group in Asia and 1st meeting of IMP Group in Africa, 4th-7th December 2016, Cape Town, South Africa (pp. 22). Industrial Marketing and Purchasing Group
Open this publication in new window or tab >>Health services marketing in India: the relevance of the cultural context
2016 (English)In: IMP ASIA in Africa: Book of Abstracts / [ed] Peter J. Batt, Industrial Marketing and Purchasing Group , 2016, p. 22-Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

This research analyzes how culture impacts on the international marketing strategy of a Swedish health service provider in India. It examines how confidence in the market is achieved to establish and maintain trust and relationships, which influence the level of standardization and adaption in the market. A case study was conducted and an inductive qualitative research method applied. Data have been collected in the form of semi-structured interviews, direct observation and company documents. We found that the cultural dimensions of power distance, individualism/collectivism and masculinity and femininity imact on trust development, relationships and standardization and adaptation. The study highlights the importance of the cultural context in marketing health services. It reveals that respect for the human face and social responsibility in regional development are required to cultivate relationships and to develop trust and networks. The research contributes to international services marketing literature by developing a model of health services marketing from a cultural context. For future study it is suggested a comparison be made between more culturally distant countries to observe how culture influences the development of marketing strategy in international business.

Place, publisher, year, edition, pages
Industrial Marketing and Purchasing Group, 2016
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-23136 (URN)
Conference
IMP ASIA in Africa - The 7th meeting of the IMP Group in Asia and 1st meeting of IMP Group in Africa, 4th-7th December 2016, Cape Town, South Africa
Available from: 2016-12-22 Created: 2016-12-22 Last updated: 2018-03-13Bibliographically approved
Hyder, A. S. & Fregidou-Malama, M. (2016). Is health services marketing needed in emerging markets?. In: Peter J. Batt (Ed.), IMP ASIA in Africa: Book of Abstracts. Paper presented at IMP ASIA in Africa - The 7th meeting of the IMP Group in Asia and 1st meeting of IMP Group in Africa, 4th-7th December 2016, Cape Town, South Africa (pp. 28). Industrial Marketing and Purchasing Group
Open this publication in new window or tab >>Is health services marketing needed in emerging markets?
2016 (English)In: IMP ASIA in Africa: Book of Abstracts / [ed] Peter J. Batt, Industrial Marketing and Purchasing Group , 2016, p. 28-Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

The purpose of this study is to examine how multinational firms deal with challenges in marketing of health services in emerging markets (EMs). To conduct this study, a qualitative method has been used to focus on the marketing process. A single European health services firm operating in seven EMs and in four continents is studied to highlight the role of context. A theoretical framework is developed for service marketing in EMs based on three levels. The macro level deals with infrastructural factors, while the micro level reflects on the marketing process. The meso level, reflecting the local culture, is interconnected with the other two levels.

Place, publisher, year, edition, pages
Industrial Marketing and Purchasing Group, 2016
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-23138 (URN)
Conference
IMP ASIA in Africa - The 7th meeting of the IMP Group in Asia and 1st meeting of IMP Group in Africa, 4th-7th December 2016, Cape Town, South Africa
Available from: 2016-12-22 Created: 2016-12-22 Last updated: 2018-03-13Bibliographically approved
Sundström, A., Ahmadi, Z. & Hyder, A. (2016). Market and innovation orientation typology: proposition and illustrations. Marketing Intelligence & Planning, 34(3), 376-393
Open this publication in new window or tab >>Market and innovation orientation typology: proposition and illustrations
2016 (English)In: Marketing Intelligence & Planning, ISSN 0263-4503, E-ISSN 1758-8049, Vol. 34, no 3, p. 376-393Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to develop a typology based on the market orientation (MO) and innovation orientation (IO) of firms, and to illustrate the extent to which public housing companies (PHCs) fit into this framework.

Design/methodology/approach – A qualitative study of 11 PHCs in central Sweden was conducted to classify their positions in the typology. Interviews with semi-structured and open-ended questions were used to collect the data.

Findings – Four PHC types were identified by combining high and low MO and IO. This study offers insights on the importance of combining MO and IO. The overall findings show that MO and IO combination is not static and must be handled according to context. The MO-IO typology developed could be tested in a quantitative study on a larger sample of public or combined public and private housing companies.

Research limitations/implications – An empirical study comparing public and private housing companies on the basis of the proposed typology in relation to economic contingencies in the environment would further knowledge in this area.

Practical implications – The current study gives managers an indication of their position in the typology, which can be used as a tool for improving performance.

Originality/value – This paper describes PHCs within a proposed typological framework.

Keywords
market orientation, innovation orientation, customer-led, responsiveness, economy, public housing, typology
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-20702 (URN)10.1108/MIP-04-2015-0081 (DOI)000376201200005 ()2-s2.0-84964203131 (Scopus ID)
Available from: 2015-11-30 Created: 2015-11-30 Last updated: 2018-03-13Bibliographically approved
Hyder, A. S. (2016). Market orientation in a non-profit organisation. World Review of Entrepreneurship, Management and Sustainable Development, 12(4), 414-432
Open this publication in new window or tab >>Market orientation in a non-profit organisation
2016 (English)In: World Review of Entrepreneurship, Management and Sustainable Development, ISSN 1746-0573, E-ISSN 1746-0581, Vol. 12, no 4, p. 414-432Article in journal (Refereed) Published
Abstract [en]

This paper investigates how a non-profit, interest-free bank applies market orientation to provide superior value to customers. A theoretical framework integrating market orientation, trust, organisational networking and superior customer value has been developed. A qualitative method was used for data collection and analysis. E-mails, printed booklets, bank newsletters, member surveys and other studies on the bank provided additional information. This research offers an understanding of how networking and trust are developed to ensure effective market orientation for value creation. As a theoretical contribution, three value categories, i.e. product-led, customer-led and market-led, were identified in the non-profit organisational context.

Keywords
Banking; Customer-led; Ideology; Market-led; Members; Network; Non-profit; Product-led; Trust; Value creation
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-22726 (URN)10.1504/WREMSD.2016.079322 (DOI)2-s2.0-84990219932 (Scopus ID)
Available from: 2016-11-10 Created: 2016-11-10 Last updated: 2018-03-13Bibliographically approved
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