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Eriksson, D., Hilletofth, P., Svensson, G. & Bengtsson, L. (2018). Exploring opportunities for moral disengagement in codes of conduct from the textile industry. World Review of Intermodal Transportation Research (WRITR)
Open this publication in new window or tab >>Exploring opportunities for moral disengagement in codes of conduct from the textile industry
2018 (English)In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737Article in journal (Refereed) Accepted
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-26380 (URN)
Available from: 2018-03-26 Created: 2018-03-26 Last updated: 2018-04-13Bibliographically approved
Bengtsson, L., Berggren, C. & Solmaz Karabag, F. (2018). Innovativa konkurrenter från tillväxtekonomier: vad gör svenska företag?. MGMT of Innovation and Technology, 1, 10-11
Open this publication in new window or tab >>Innovativa konkurrenter från tillväxtekonomier: vad gör svenska företag?
2018 (Swedish)In: MGMT of Innovation and Technology, Vol. 1, p. 10-11Article in journal (Other academic) Published
Abstract [sv]

Konkurrensen från tillväxtekonomier handlar inte längre om lågkostnadsproduktion. I Kina, Turkiet och Brasilien har många företag utvecklat förmågor till både innovativ och snabb produktframtagning. Vad karaktäriserar dessa företag? Och vad kan svenska företag göra för att hantera de nya utmaningarna och möjligheterna?

National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-26262 (URN)
Available from: 2018-03-22 Created: 2018-03-22 Last updated: 2018-03-23Bibliographically approved
Kaltenbrunner, M., Bengtsson, L., Mathiassen, S. E. & Engström, M. (2018). Lean i primärvården - en bild av hur Lean tillämpas. In: FALF KONFERENS 2018 Arbetet – problem eller potential för en hållbar livsmiljö?: . Paper presented at FALF2018 - forum för arbetslivsforskning, 10-12 juni 2018, Gävle (pp. 112-112). Gävle: Gävle University Press
Open this publication in new window or tab >>Lean i primärvården - en bild av hur Lean tillämpas
2018 (Swedish)In: FALF KONFERENS 2018 Arbetet – problem eller potential för en hållbar livsmiljö?, Gävle: Gävle University Press , 2018, p. 112-112Conference paper, Oral presentation with published abstract (Other academic)
Abstract [sv]

Bakgrund

Lean har sitt ursprung i bilindustrin och har spridits till andra sektorer såsom hälso-och sjukvård. Implementering av Lean syftar vanligtvis till att öka vårdkvaliten. Vid utvärderingar av Lean saknas ofta en beskrivning av vilka principer av Lean som implementeras och i vilken utsträckning. Föreliggande studie utgår från Likers beskrivning av Lean. Liker beskriver Lean i fyra övergripande grupper kallad 4P modellen; philosophy, processes, people and partners, och problem-solving (filosofi, processer, anställda och partners, och problemlösning), som består av ett antal principer. Att implementera alla principer och involvera alla medarbetare är ovanlig, vilket Liker menar är avgörande om organisationen ska nå de mål de satt med att införa Lean.

Syfte

Syftet med studien var att illustrera hur Lean praktiseras inom primärvården. 

Metod

Studien utgår från ett större forskningsprojekt där både privata och landstingsägda primärvårdsenheter deltog. All personal vid enheterna fick 2016 besvara en enkät om Lean-principer, svarsfrekvens 35% (298 medarbetare vid 45 enheter). Höga Lean skattningar indikerade hög mognad av Lean vilket innebar att medarbetarna var kunniga rörande den efterfrågade Lean-principen; låg mognad av Lean innebar att man helt saknade principen på sin arbetsplats eller hade implementerat den i liten utsträckning av ett fåtal medarbetare. Baserat på enkätsvaren valdes fyra enheter ut för observationer, två med hög mognad av Lean och två med låg mognad. Observationerna inkluderade intervjuer och fältanteckningar som illustrerade hur 4P-modellen praktiserades på enheterna. Hälso- och sjukvårdspersonal med olika professioner deltog (n=28).

Resultat

Rörande filosofi ansåg medarbetarna vid alla fyra enheter att den närmaste chefen, återkommande men i varierande utsträckning, kommunicerade gemensamma mål. Patienternas behov styrde planeringen av vården. Processer kunde innefatta att medarbetarna baserade sin planering av vården på statistik. För vissa patientgrupper eller symtom fanns generella ordinationer, d.v.s. utan kontakt med läkare, t.ex. på vilka prover som skulle tas. Rörande anställda och partners var det vanligt att arbeta i team både inom och utanför sin enhet. Men det framkom även att medarbetarna inte arbetade tillsammans fast de borde det. Problemlösning förekom men ofta ostrukturerat med brister på uppföljning. En enhet hade påbörjat utvecklande av problemlösning genom dagliga möten och strullistor att dokumentera problemen på.

Konklusion

Tillämpning av Lean varierar i stor utsträckning mellan vårdcentralerna. Ett par enheter hade implementerat Lean i större utsträckning och dessa enheter var mer strukturerade rörande t.ex. problemlösning och teamarbete.

 

Place, publisher, year, edition, pages
Gävle: Gävle University Press, 2018
Keywords
Lean, hälso- och sjukvård, observationer, kvalitativ, ständiga förbättringar
National Category
Other Health Sciences
Identifiers
urn:nbn:se:hig:diva-27039 (URN)978-91-88145-28-4 (ISBN)
Conference
FALF2018 - forum för arbetslivsforskning, 10-12 juni 2018, Gävle
Available from: 2018-06-15 Created: 2018-06-15 Last updated: 2018-06-19Bibliographically approved
Kaltenbrunner, M., Mathiassen, S. E., Bengtsson, L. & Engström, M. (2018). Lean maturity and quality in primary care. Journal of Health Organisation & Management
Open this publication in new window or tab >>Lean maturity and quality in primary care
2018 (English)In: Journal of Health Organisation & Management, ISSN 1477-7266, E-ISSN 1758-7247Article in journal (Refereed) Submitted
Abstract [en]

Purpose - The purpose with this paper is to 1) describe Lean maturity in primary care using a questionnaire based on Liker’s description of Lean, complemented with observations, and, 2) determine the extent to which Lean maturity is associated with quality of care measured as staff-rated satisfaction with care and adherence to national guidelines.

Design/methodology/approach - Data were collected using a survey based on Liker’s four principles divided into 16 items (n = 298 staff in 45 units). Complementary observations (n = 28 staff) were carried out at four units.

Findings - Lean maturity varied between units and between principles within units. The highest Lean maturity was found for Adhering to routines and the least for Having a change agent at the unit. Lean maturity was positively associated with satisfaction with care and with adherence to national guidelines.

Practical implications - Quality of primary care may benefit from increasing Lean maturity. When implementing Lean, managers could benefit from measuring Lean maturity continuously for all Liker’s principles, and use the results as guidance for further development.

Originality/value - This is one of the first studies to evaluate Lean maturity in primary care, addressing all Liker’s principles in connection to quality of care. The results suggest continuous evaluations of Lean maturity, and may add to improving quality of care

Keywords
healthcare, Lean principles, Liker, observations, qualitative
National Category
Other Health Sciences
Identifiers
urn:nbn:se:hig:diva-26374 (URN)
Available from: 2018-03-23 Created: 2018-03-23 Last updated: 2018-05-21Bibliographically approved
von Haartman, R. & Bengtsson, L. (2018). Sustainable global purchasing: assessing the relative impact of sustainability goals and programmes. International Journal of Business Performance Management, 19(2), 169-188
Open this publication in new window or tab >>Sustainable global purchasing: assessing the relative impact of sustainability goals and programmes
2018 (English)In: International Journal of Business Performance Management, ISSN 1368-4892, E-ISSN 1741-5039, Vol. 19, no 2, p. 169-188Article in journal (Refereed) Published
Abstract [en]

Global purchasing and offshoring are established strategic means for lowering costs and improving competitiveness. However, firms purchasing globally have also been accused of committing, supporting or just turning a blind eye to a number of environmental and social misdemeanours, such as disregard for environmental regulation, poor working conditions and corruption. The purpose of this paper is to provide quantitative evidence, based on a large scale survey, on how global purchasing actually impacts sustainability performance. The paper finds that there are no significant differences in sustainability performance between firms purchasing globally and firms purchasing regionally. However, firms purchasing globally are significantly more likely to fulfil their sustainability goals compared to firms purchasing regionally. Moreover, only firms that purchase globally show a significant impact of sustainability programmes on supplier sustainability compliance. Global purchasing can thus aid in social and environmental responsibility if it is accompanied by ambitious sustainability targets and sustainability programmes.

Place, publisher, year, edition, pages
InderScience Publishers, 2018
Keywords
global purchasing, global sourcing, sustainable supply chain management, sustainability performance, sustainable sourcing, corporate social responsibility, environmental responsibility, supplier compliance
National Category
Other Mechanical Engineering Business Administration
Identifiers
urn:nbn:se:hig:diva-22196 (URN)10.1504/IJBPM.2018.090689 (DOI)2-s2.0-85044997454 (Scopus ID)
Available from: 2016-08-08 Created: 2016-08-08 Last updated: 2018-06-04Bibliographically approved
Söderberg, L., Bengtsson, L. & Kaulio, M. (2017). A model for outsourcing and governing of maintenance within the process industry. Operations Management Research, 10(1), 20-32
Open this publication in new window or tab >>A model for outsourcing and governing of maintenance within the process industry
2017 (English)In: Operations Management Research, ISSN 1936-9735, E-ISSN 1936-9743, Vol. 10, no 1, p. 20-32Article in journal (Refereed) Published
Abstract [en]

Many industrial firms motivate structural changes by an increased focus on core activities and reduced ownership of non-core activities. However, classifying maintenance activities as either core or non-core can be difficult, since maintenance is a support function strongly linked to the production core within a manufacturing firm. Based on a multiple case study that included four buying firms and four suppliers within the process industry, this paper investigates how the relative capabilities of the firms affect the governance decision about maintenance outsourcing. A conceptual framework built on a distinction between core-close and core-distant maintenance and between different maintenance capabilities is presented. The subsequent empirical analysis illustrates how the developed framework can be used for both analyzing and guiding firms’ decisions about outsourcing and governance regarding maintenance.

Keywords
Maintenance, Governance, Outsourcing, Firm capabilities, Process industry
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-22695 (URN)10.1007/s12063-016-0121-0 (DOI)000400387000003 ()2-s2.0-84995785316 (Scopus ID)
Available from: 2016-11-04 Created: 2016-11-04 Last updated: 2018-03-22Bibliographically approved
Kaltenbrunner, M., Bengtsson, L., Mathiassen, S. E. & Engström, M. (2017). A questionnaire measuring staff perceptions of Lean adoption in healthcare: development and psychometric testing. BMC Health Services Research, 17(1), Article ID 235.
Open this publication in new window or tab >>A questionnaire measuring staff perceptions of Lean adoption in healthcare: development and psychometric testing
2017 (English)In: BMC Health Services Research, ISSN 1472-6963, E-ISSN 1472-6963, Vol. 17, no 1, article id 235Article in journal (Refereed) Published
Abstract [en]

BACKGROUND:

During the past decade, the concept of Lean has spread rapidly within the healthcare sector, but there is a lack of instruments that can measure staff's perceptions of Lean adoption. Thus, the aim of the present study was to develop a questionnaire measuring Lean in healthcare, based on Liker's description of Lean, by adapting an existing instrument developed for the service sector.

METHODS:

A mixed-method design was used. Initially, items from the service sector instrument were categorized according to Liker's 14 principles describing Lean within four domains: philosophy, processes, people and partners and problem-solving. Items were lacking for three of Liker's principles and were therefore developed de novo. Think-aloud interviews were conducted with 12 healthcare staff from different professions to contextualize and examine the face validity of the questionnaire prototype. Thereafter, the adjusted questionnaire's psychometric properties were assessed on the basis of a cross-sectional survey among 386 staff working in primary care.

RESULTS:

The think-aloud interviews led to adjustments in the questionnaire to better suit a healthcare context, and the number of items was reduced. Confirmatory factor analysis of the adjusted questionnaire showed a generally acceptable correspondence with Liker's description of Lean. Internal consistency, measured using Cronbach's alpha, for the factors in Liker's description of Lean was 0.60 for the factor people and partners, and over 0.70 for the three other factors. Test-retest reliability measured by the intra-class correlation coefficient ranged from 0.77 to 0.88 for the four factors.

CONCLUSIONS:

We designed a questionnaire capturing staff's perceptions of Lean adoption in healthcare on the basis of Liker's description. This Lean in Healthcare Questionnaire (LiHcQ) showed generally acceptable psychometric properties, which supports its usability for measuring Lean adoption in healthcare. We suggest that further research focus on verifying the usability of LiHcQ in other healthcare settings, and on adjusting the instrument if needed.

Keywords
service sector, health care sector, Lean maturity, instrument development, survey
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:hig:diva-22027 (URN)10.1186/s12913-017-2163-x (DOI)000397166800002 ()28340573 (PubMedID)2-s2.0-85016132981 (Scopus ID)
Projects
Lean
Available from: 2016-06-30 Created: 2016-06-30 Last updated: 2018-03-13Bibliographically approved
Agostini, L., Bengtsson, L., Lazzarotti, V., Manzini, R., Nosella, A., Pellegrini, L. & Stefan, I. (2017). Combining an external with an internal perspective on open innovation with scientific partners and patenting. In: 18th International CINet Conference: Digitalization and innovation: designing the organization of the future. Paper presented at 18th International CINet Conference, 10-12 September 2017, Potsdam, Germany.
Open this publication in new window or tab >>Combining an external with an internal perspective on open innovation with scientific partners and patenting
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2017 (English)In: 18th International CINet Conference: Digitalization and innovation: designing the organization of the future, 2017Conference paper, Published paper (Refereed)
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-24796 (URN)978-90-77360-20-0 (ISBN)
Conference
18th International CINet Conference, 10-12 September 2017, Potsdam, Germany
Note

Proceedings available with login

Available from: 2017-08-07 Created: 2017-08-07 Last updated: 2018-03-13Bibliographically approved
Carlsson, I.-L. & Bengtsson, L. (2017). Developing system supplier capability by integrating knowledge with customers. International Journal of Logistics Systems and Management
Open this publication in new window or tab >>Developing system supplier capability by integrating knowledge with customers
2017 (English)In: International Journal of Logistics Systems and Management, ISSN 1742-7967, E-ISSN 1742-7975Article in journal (Refereed) Accepted
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-24687 (URN)
Available from: 2017-07-07 Created: 2017-07-07 Last updated: 2018-03-13Bibliographically approved
Agostini, L., Bengtsson, L., Lazzarotti, V., Manzini, R., Nosella, A. & Stefan, I. (2017). Open innovation with scientific partners and patenting: the moderating role of the internal context for innovation. In: Proceedings of IFKAD 2017: Knowledge Management in the 21st Century: Resilience, Creativity and Co-creation. Paper presented at IFKAD 2017, 12th International Forum on Knowledge Asset Dynamics, 7-9 June 2017, St. Petersburg, Russia.
Open this publication in new window or tab >>Open innovation with scientific partners and patenting: the moderating role of the internal context for innovation
Show others...
2017 (English)In: Proceedings of IFKAD 2017: Knowledge Management in the 21st Century: Resilience, Creativity and Co-creation, 2017Conference paper, Published paper (Refereed)
National Category
Other Engineering and Technologies
Identifiers
urn:nbn:se:hig:diva-23920 (URN)
Conference
IFKAD 2017, 12th International Forum on Knowledge Asset Dynamics, 7-9 June 2017, St. Petersburg, Russia
Note

Online proceedings available for participants only (login)

Available from: 2017-04-27 Created: 2017-04-27 Last updated: 2018-03-13Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-8238-034x

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