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Fjellström, Daniella
Publications (10 of 13) Show all publications
Fjellström, D. & Zander, L. (2017). Asymmetrical Adaptation in a Swedish-Chinese context. In: Hamida, L. B. and Lejeune, C. (Ed.), Knowledge transfer in Multinational Companies: Sharing Multiple Perspectives (pp. 73-117). Paris: L'Harmattan
Open this publication in new window or tab >>Asymmetrical Adaptation in a Swedish-Chinese context
2017 (English)In: Knowledge transfer in Multinational Companies: Sharing Multiple Perspectives / [ed] Hamida, L. B. and Lejeune, C., Paris: L'Harmattan , 2017, p. 73-117Chapter in book (Refereed)
Place, publisher, year, edition, pages
Paris: L'Harmattan, 2017
National Category
Business Administration
Research subject
Business Studies
Identifiers
urn:nbn:se:hig:diva-23015 (URN)978-2-343-10929-9 (ISBN)9782140025495 (ISBN)
Note

Chapter was originally presented in the "Knowledge transfer and cultural diversity in MNCs" international conference, in Neuchâtel, Switzerland, 1st-2nd July 2014. One of several conference contributions and other selected papers that, following a process of peer review, was published in this book.

Available from: 2016-05-15 Created: 2016-12-13 Last updated: 2018-03-13Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2017). Clustering and networking as a sine qua non for SMES and regional international competitive advantage. In: Vrontis, D., Weber, Y., Tsoukatos, E. (Ed.), Global and natinoal business theories and practice: Bridging the past with the future. Paper presented at 10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy (pp. 1258-1281). EUROMED PRESS
Open this publication in new window or tab >>Clustering and networking as a sine qua non for SMES and regional international competitive advantage
2017 (English)In: Global and natinoal business theories and practice: Bridging the past with the future / [ed] Vrontis, D., Weber, Y., Tsoukatos, E., EUROMED PRESS , 2017, p. 1258-1281Conference paper, Published paper (Refereed)
Abstract [en]

Extant literature gives the impression that formulation of a firm’s strategic intent is a unilateral process solely confined to a single firm. This study respond to calls to expand inter-firm relationships study beyond the narrow dyadic relationship focus and not solely conceptualize collaborations as one of firms’ strategic intent to implement mechanistic growth strategy. Hence the following research question: How are the collaborative networks of private and public partnership organized to enhance competitiveness for actors in a cluster? And what are the perceptions of the actors in the cluster on the usefulness of clustering and networking? The objective is to map the salient features of existing clusters and networks and unveil firms’ perceptions of benefits accrued from clustering. Theoretical lens builds on clustering as an interactive learning process, and happens in the interaction between actors as open innovation postulates and that innovation is born out of reshuffling resources inside and outside of the firm and considers the mutual value creation between the involved. Methodology draws on focus group interviews, semi-structured and open-ended survey in cluster initiatives and strategic networks in Kronoberg region. Findings show that networking, dialogue, and experience exchange were the recurrent themes when firms expressed the benefits of collaboration in a cluster/network setting. Conclude that unveiling the salient features of existing clusters and networks and perceptions of the actors on gains accrued from clustering and networking, accomplished in this study, is the first step in a cluster development process. The implications are that relationships of firm in a domestic network are critical avenues for acquisition of resources and knowledge for enhancement of competitiveness, and as bridges to other networks in other countries. We present an explanatory model of cluster and regional competitiveness which emerged from our findings.

Place, publisher, year, edition, pages
EUROMED PRESS, 2017
Series
EuroMed Academy of Business Conference Book of Proceedings, ISSN 2547-8516
Keywords
Clusters; Networking; International competitiveness; Strategic network
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-26436 (URN)000427297600095 ()978-9963-711-56-7 (ISBN)
Conference
10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy
Available from: 2018-04-16 Created: 2018-04-16 Last updated: 2018-04-16Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2017). Cluster's internationalisation platform as a springboard for internationalisation of firms in the age of digitalisation. In: Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017 - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth. Paper presented at 2nd International Conference on Clusters and Industrial Districts, Clustering 2017: Integartion and diversity, 25-26 May 2017, Valencia, Spain (pp. 3022-3032). International Business Information Management Association (IBIMA)
Open this publication in new window or tab >>Cluster's internationalisation platform as a springboard for internationalisation of firms in the age of digitalisation
2017 (English)In: Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017 - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth, International Business Information Management Association (IBIMA), 2017, p. 3022-3032Conference paper, Published paper (Refereed)
Abstract [en]

The following research question is used to guide the exploratory nature of this study: What platform does cluster organisation create to enable its internationalisation process in order for its partner´s organisations (SMEs) to effectively manage the challenges brought about by the cataclysmic changes in business logic in the age of globalisation and digitalisation?

Place, publisher, year, edition, pages
International Business Information Management Association (IBIMA), 2017
Keywords
Cluster´s internationalisation, Digitalisation, Formal, Future Position X (FPX), Informal networks, Internationalisation process, Medium-sized Enterprises, Small
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-23944 (URN)2-s2.0-85048674487 (Scopus ID)9780986041990 (ISBN)
Conference
2nd International Conference on Clusters and Industrial Districts, Clustering 2017: Integartion and diversity, 25-26 May 2017, Valencia, Spain
Funder
EU, Horizon 2020, 20201150
Available from: 2017-04-28 Created: 2017-04-28 Last updated: 2018-06-26Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2017). Clusters’ vital role in promoting international competitive advantage: towards an explanatory model of regional growth [El rol fundamental de los clúster en la promoción de la ventaja competitive internacional - Hacia un modelo explicativo del crecimiento regional]. Investigaciones Regionales, 2017(39), 175-194
Open this publication in new window or tab >>Clusters’ vital role in promoting international competitive advantage: towards an explanatory model of regional growth [El rol fundamental de los clúster en la promoción de la ventaja competitive internacional - Hacia un modelo explicativo del crecimiento regional]
2017 (English)In: Investigaciones Regionales, ISSN 1695-7253, Vol. 2017, no 39, p. 175-194Article in journal (Refereed) Published
Abstract [en]

This work responds to calls to expand the study of inter-firm relationships beyond the narrow dyadic relationship focus and sole concentration on conceptualizing collaborations as firms’ strategic intent to implement mechanistic growth strategy. The objective is to map the salient features of existing clusters and how firms perceive the benefits of clusters by asking: How are the collaborative networks of private and public partnerships organized to enhance the competitiveness of all the stakeholders in a cluster? And how do these actors perceive the usefulness of clustering? The theoretical lens builds on viewing cluster initiatives as an interactive learning process and something that occurs in the interaction between actors as competitiveness is born through reshuffling resources both inside and outside of the firm, and takes into account value creation. The methodology draws on focus groups and surveys conducted in Swedish clusters. The findings show the perceived benefits of cluster initiatives to be networking, dialogue and experience exchange. The implications are that the relationships firms form in a cluster constitute critical avenues for acquiring resources and knowledge to enhance competitiveness, and bridges to other clusters in other countries. An explanatory model of clusters and regional competitiveness that emerged from our findings is presented.

Abstract [es]

Este trabajo responde a las llamadas para expandir el estudio de lasrelaciones entre empresas más allá del foco estrecho centrado en relaciones diádicasy la concentración únicamente en conceptualizar las colaboraciones como meros intentos estratégicos de las empresas para implementar estrategias de crecimiento. El objetivo es mapear las características más sobresalientes de los cluster existentes y la forma en que las empresas perciben los beneficios de los cluster mediante las siguientes preguntas: ¿cómo son las redes colaborativas de socios privados y públicos que se organizan para mejorar la competitividad de los grupos de interés en el clúster? Y, ¿cómo perciben esos actores la utilidad del trabajo en red en el clúster (clustering)? El enfoque teórico se elabora sobre la visión de las iniciativas clúster como procesos de aprendizaje interactivo y como algo que ocurre en la interacción entre actores cuando la competitividad nace a través de la reorganización de recursos tanto dentro como fuera de la empresa, y tiene en cuenta la creación de valor. La metodología se basa en sesiones de grupo orientadas y encuestas pasadas a clúster suecos. Los hallazgos muestran que los principals beneficios percibidos de las iniciativas clúster son el trabajo en red, el diálogo y el intercambio de experiencia. Las implicaciones son que las relaciones que las empresas forman en un clúster constituyen medios fundamentales para adquirir recursos y conocimiento que mejora la competitividad, y que se extiende a otros clúster en otros países. Se presenta un modelo explicativo de la competitividad de los clúster y de las regiones.

Place, publisher, year, edition, pages
Asociacion Espanola de Ciencia Regional, 2017
Keywords
clusters; networking; international competitiveness; strategic network; open innovation, clúster; trabajo en red; competitividad internacional; red estratégica; innovación abierta
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-25939 (URN)2-s2.0-85038402454 (Scopus ID)
Projects
Hållbara Affärsrelationer (HAR) för Innovativ Regional Affärsutveckling (HARira), delprojekt: Digitaliseringens förutsättningar och kritiska faktorer (DigIT)
Funder
European Regional Development Fund (ERDF), 770922Swedish Agency for Economic and Regional Growth, 770922
Available from: 2018-01-08 Created: 2018-01-08 Last updated: 2018-03-13Bibliographically approved
Ojiaku, O. C., Osarenkhoe, A. & Fjellström, D. (2017). Determinants of Customers’ Intention to ‘Port’ Mobile Phone Numbers in Times of Proliferating use of Multi-Sims. International Journal of Applied Business and Economic Research, 15(22), 621-643
Open this publication in new window or tab >>Determinants of Customers’ Intention to ‘Port’ Mobile Phone Numbers in Times of Proliferating use of Multi-Sims
2017 (English)In: International Journal of Applied Business and Economic Research, ISSN 0972-7302, Vol. 15, no 22, p. 621-643Article in journal (Refereed) Published
Abstract [en]

This paper investigates factors that influence customers’ intentions to “port” mobile numbers in the Nigerian mobile telecommunications market. The study specifically investigates the effects of service quality, customer satisfaction, switching barriers and multiple SIMs on customers’ intentions to port their numbers to a new provider. A sample of 363, a cross-section of mobile phone subscribers in Anambra State, Nigeria, was surveyed and their responses analysed using simple percentages and descriptive statistics. Regression analyses were used to test the hypotheses, and the results confirm the effects of service quality, customer satisfaction, switching costs and attractiveness of the alternatives on porting intention. The effect of multiple SIM cards was, however, not confirmed. Demographic effects were also found, with age and occupation influencing subscribers’ intentions to port. Implications of the study include that regulatory efforts should be geared towards increasing consumer education on mobile number portability (MNP) and licensing of universal SIM cards to allow porting between operators with short codes. Efforts should also be made to improve service quality and increase brand attractiveness. The paper discusses the contributions and implications for theory, society/policy and managers.

Place, publisher, year, edition, pages
Serials Publications, 2017
Keywords
Technology adoption, Mobile number portability (MNP), Service quality, Telecommunications, Nigeria
National Category
Business Administration Telecommunications
Identifiers
urn:nbn:se:hig:diva-27300 (URN)
Available from: 2018-06-21 Created: 2018-06-21 Last updated: 2018-06-25Bibliographically approved
Fang, T., Schaumburg, J. & Fjellström, D. (2017). International business negotiations in Brazil. The journal of business & industrial marketing, 32(4), 591-605
Open this publication in new window or tab >>International business negotiations in Brazil
2017 (English)In: The journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 32, no 4, p. 591-605Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of the present study was to explore an innovative strategy for studying the Brazilian negotiator’s unique and paradoxical characteristics from a cultural point of view in order to acquire a better understanding of the nature of international business negotiations in Brazil.

Design/methodology/approach

The study is of a qualitative nature, using a multiple-case study design at three levels (small-, medium-, and large scale negotiations). Interviews were conducted with Brazilian and German managers to capture the emic-etic view of the Brazilian negotiator. The Strategic Trinity Model was developed to assess the behavior of the Brazilian negotiator in agreement with three metaphors: “African Capoeirista”, “Portuguese Bureaucrat”, and “Indigenous Warrior”.

Findings

The three roles “African Capoeirista”, “Portuguese Bureaucrat”, and “Indigenous Warrior” comprised similar as well as contradicting characteristics. The Brazilian negotiator chose naturally and even paradoxically from these role features, effectively negotiating any given situation, context, and time. During the pre- and post-negotiation phases, traits of the “African Capoeirista” and “Indigenous Warrior” were the most salient. During the formal negotiation phase, however, the characteristics of the “African Capoeirista” and the “Portuguese Bureaucrat” dominated.

Research limitations/implications

International business negotiations in Brazil call for an in-depth comprehension of the paradoxical roles that local negotiators take on in order to achieve better negotiation outcomes.

Originality/value

The present study unveiled the contradicting Brazilian negotiating style in international business negotiations, thus acquiring a better understanding of the negotiation process in the Brazilian market.

Keywords
Culture; Brazil; International business negotiations
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-23962 (URN)10.1108/JBIM-11-2016-0257 (DOI)000404812500013 ()2-s2.0-85020089819 (Scopus ID)
Available from: 2017-05-02 Created: 2017-05-02 Last updated: 2018-03-13Bibliographically approved
Fjellström, D., Lui, L. Y. & Caceres, W. (2017). Knowledge Transfer in Reshoring. In: Vecchi, Alessandra (Ed.), Reshoring of Manufacturing: Drivers, Opportunities, and Challenges (pp. 79-98). Cham: Springer
Open this publication in new window or tab >>Knowledge Transfer in Reshoring
2017 (English)In: Reshoring of Manufacturing: Drivers, Opportunities, and Challenges / [ed] Vecchi, Alessandra, Cham: Springer, 2017, p. 79-98Chapter in book (Other academic)
Abstract [en]

Knowledge is a key resource in any organization, and during a reshoring process, transferring knowledge to the home market is crucial. This study offers an in-depth comprehension of the factors influencing the knowledge transfer process in companies conducting in-house reshoring. We applied a qualitative multiple case study approach of Swedish organizations that fulfilled the criteria for in-house reshoring. Similar to other knowledge transfer processes, knowledge transfer during in-house reshoring is influenced by cultural, linguistic, and physical distances. Furthermore, reshoring motivation has an impact on the actors’ knowledge transfer motivation. This investigation clarifies knowledge transfer in the context of reshoring, and exposes the challenges of knowledge transfer during reshoring. The study signifies the importance of understanding reshoring motivation for the success of reshoring. It moreover contributes to the research on knowledge transfer by providing evidence of the influence of the role of knowledge on the choice of knowledge transfer methods. In addition, the study extends the research on the reverse direction of knowledge transfer, in terms of in-house reshoring scenarios.

Place, publisher, year, edition, pages
Cham: Springer, 2017
Series
Measuring Operations Performance, ISSN 2363-9970, E-ISSN 2363-9989
Keywords
Knowledge transfer, Reshoring, Sweden, In-house reshoring
National Category
Business Administration Globalisation Studies
Identifiers
urn:nbn:se:hig:diva-27302 (URN)10.1007/978-3-319-58883-4_4 (DOI)000429924100004 ()978-3-319-58882-7 (ISBN)978-3-319-58883-4 (ISBN)
Note

Book DOI: 10.1007/978-3-319-58883-4

Available from: 2018-06-21 Created: 2018-06-21 Last updated: 2018-06-26Bibliographically approved
Osarenkhoe, A., Fjellström, D., Abraha, D. & Awuah, G. B. (2017). Network perspective on establishment process in transition economies. In: Vrontis, D., Weber, Y., Tsoukatos, E. (Ed.), Global and natinoal business theories and practice: Bridging the past with the future. Paper presented at 10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy (pp. 1235-1257). EUROMED PRESS
Open this publication in new window or tab >>Network perspective on establishment process in transition economies
2017 (English)In: Global and natinoal business theories and practice: Bridging the past with the future / [ed] Vrontis, D., Weber, Y., Tsoukatos, E., EUROMED PRESS , 2017, p. 1235-1257Conference paper, Published paper (Refereed)
Abstract [en]

This paper contributes to extant literature on market entry strategies in several ways. First, while previous literature focuses either on entry modes or entry timing, comparatively little efforts are made to illuminate the establishment process. Secondly, it addresses emanating impediments and development of supporting relationships with significant actors during the processes of establishment in transition economies. Establishment model, developed from network approach, facilitated the capturing of various supporting relationships that enabled the focal relationships to function properly during the establishment processes in less-structured markets. In-depth interviews were held with key informants in two Scandinavian firms. Findings show that Statoil’s ability to leverage a number of significant actors in its network for support during its establishment in Estonia makes the process less cumbersome and less resource consuming. Lack of home and host country support for Scania resulted in an arduous and costly process, with the firm’s position changing several times as different problems cropped up. In conclusion, relationship orientation requires adaptation by an organization, but more critically by its managers. Lack of cross-cultural relationship skills and orientation could impede a company’s growth in international markets. We call for more research efforts in the area of cultural dimensions of market establishment processes.

Place, publisher, year, edition, pages
EUROMED PRESS, 2017
Series
EuroMed Academy of Business Conference Book of Proceedings
Keywords
relationships; networks; establishment processes; actors; resource exchanges; transition economies
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-26434 (URN)000427297600094 ()978-9963-711-56-7 (ISBN)
Conference
10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy
Available from: 2018-04-16 Created: 2018-04-16 Last updated: 2018-04-16Bibliographically approved
Fjellström, D. & Guttormsen S.A., D. (2016). A critical exploration of ‘access’ in qualitative International Business field research: towards a concept of socio-cultural and multidimensional research practice. Qualitative research in organization and management, 11(2), 110-126
Open this publication in new window or tab >>A critical exploration of ‘access’ in qualitative International Business field research: towards a concept of socio-cultural and multidimensional research practice
2016 (English)In: Qualitative research in organization and management, ISSN 1746-5648, E-ISSN 1746-5656, Vol. 11, no 2, p. 110-126Article in journal (Refereed) Published
Abstract [en]

Purpose - Researchers often face challenges in locating and obtaining relevant and meaningful information during qualitative international business (IB) field research in other countries. This process constitutes an immensely critical phase, which determines the success or failure of the research endeavour. The purpose of this paper is to discuss "access" as a multidimensional and contestable concept that poses particular challenges in international and multicultural research contexts.

Design/methodology/approach - This paper builds on the experience as field researchers in China/Hong Kong (120 in-depth interviews) and the need to disseminate acquired field experiences, in particular concerning "access". The multifaceted issue of "access" is rarely featured on the IB methodological agenda, and has become a silent feature of qualitative IB research.

Findings - This paper is devoted to this nexus: the lack of focus on "access" issues, and the rich sources of acquired, but mostly veiled, field experiences that feature in both IB and management research programmes. A plausible explanation for this circumstance relates to the influence of mainstream positivist and objectivist paradigms in which researchers are not recognised as having an impact on research processes, hence taking this silent feature for granted.

Originality/value - By viewing the multiple dimensions of "access", we move beyond the mainstream understanding that merely relates it to the question of gaining access to a physical site and/or the time of an individual, and in which "access" is only an enterprise of securing pre-existing, tangible information. Drawing upon specific international field research experiences, this paper contributes to the methodological debate concerning "access" - beyond "technicality" and towards a concept of socio-cultural and multidimensional research practice.

Keywords
Access, Fieldwork, Qualitative research
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-23040 (URN)10.1108/QROM-05-2014-1225 (DOI)000376425800003 ()2-s2.0-84969951696 (Scopus ID)
Available from: 2015-09-30 Created: 2016-12-14 Last updated: 2018-03-13Bibliographically approved
Fjellström, D. & Fang, T. (2015). Reasons for reshoring from China to Sweden. In: : . Paper presented at 41st EIBA Annual Conference - Rio de Janeiro, 1-3 December 2015.
Open this publication in new window or tab >>Reasons for reshoring from China to Sweden
2015 (English)Conference paper, Published paper (Refereed)
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-20690 (URN)
Conference
41st EIBA Annual Conference - Rio de Janeiro, 1-3 December 2015
Available from: 2015-11-27 Created: 2015-11-27 Last updated: 2018-03-13Bibliographically approved

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