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Bäckström, Ingela
Publications (3 of 3) Show all publications
Bäckström, I., Larsson, J. & Wiklund, H. (2009). Are healthy and successful organizations working accordingly to Quality Management?. International Journal of Workplace Health Management, 2(3), 245-257
Open this publication in new window or tab >>Are healthy and successful organizations working accordingly to Quality Management?
2009 (English)In: International Journal of Workplace Health Management, ISSN 1753-8351, E-ISSN 1753-836X, Vol. 2, no 3, p. 245-257Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe in more detail how they are working.

 

Methodology/Approach

Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have used for their success. To discover whether these healthy and successful organizations are working accordingly to Quality Management, Deming’s 14-point list has been used as an analytical tool.

 

Findings

Identified methodologies used by the healthy and successful organizations are described.  Viewed in the light of our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

 

Practical implications

Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

 

Originality/value

Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used over a considerable period to improve the quality outcomes.

Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

Keywords
Quality Management, health, leadership, methodologies, performance, effectiveness., Kvalitetsteknik, Kvalitet
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-17506 (URN)10.1108/17538350910993430 (DOI)76749122827 (Scopus ID)4496 (Local ID)4496 (Archive number)4496 (OAI)
Available from: 2009-02-23 Created: 2014-09-11 Last updated: 2018-11-27Bibliographically approved
Larsson, J., Bäckström, I. & Wiklund, H. (2009). Leadership and organizational behaviour: Similarities between three award-winning organizations. International Journal of Management Practice, 3(4), 327-345
Open this publication in new window or tab >>Leadership and organizational behaviour: Similarities between three award-winning organizations
2009 (English)In: International Journal of Management Practice, ISSN 1477-9064, E-ISSN 1741-8143, Vol. 3, no 4, p. 327-345Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe how the organizations are working.

 

Methodology/Approach

Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have been used for their success. To find out if the healthy and successful organizations are working accordingly to Quality Management, Deming’s 14 point list have been used as analysing tool.

 

Findings

Indentified methodologies used by the healthy and successful organisations are described.  Viewed through our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

 

Practical implications

Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

 

Originality/value

Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used for such a long time to improve the quality outcomes.

Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

 

Keywords
Quality Management, health, leadership, methodologies, performance, effectiveness, Quality Technology and Management, TQM, Quality control, leadership; successful organisations; quality management; organisational effectiveness; organisational behaviour; workplace health promotion; management practice; work environment; hospitals; manufacturing; Sweden; corporate strategy; corporate vision; communication strategies; learning culture; worker conversations; management by walking around; customer satisfaction; leadership chain modelling; Best Workplace in Sweden award, Kvalitetsteknik, Kvalitet
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-17507 (URN)10.1504/IJMP.2009.026960 (DOI)2-s2.0-68049130008 (Scopus ID)4500 (Local ID)4500 (Archive number)4500 (OAI)
Available from: 2008-12-07 Created: 2014-09-11 Last updated: 2018-11-27Bibliographically approved
Bäckström, I., Larsson, J. & Wiklund, H. (2005). Management methodologies for sustaniable health: A case study at three Swedish organisations. In: Proceedings of the 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005: . Paper presented at 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Palermo, Italy 29.06.2005 - 01.07.2005 (pp. 703-712). Luleå
Open this publication in new window or tab >>Management methodologies for sustaniable health: A case study at three Swedish organisations
2005 (English)In: Proceedings of the 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Luleå, 2005, p. 703-712Conference paper, Published paper (Refereed)
Abstract [en]

Good management and leadership are key factors for sustainable development and long-term success in all types of organisations. Nevertheless, many organisations are still struggling with quality problems, sick ness absence and financial difficulties caused by poor top management. Many researchers have reported on relationships between good management and working environment, quality and efficiency. So the question is why good management is not practised to a greater extent. In this paper, management methodologies for sustainable health among employees and consequent customer satisfaction and good bottom line results are explored by studying top leaders in three Swedish successful organisations. General questions dealt with in the paper are: How can managers commit employees to be part of the proactive work with sustainable health? What methodologies can top managers use to get well-motivated employees, a good working environment, satisfied customers and good financial results? The studied organisations are two manufacturing companies and one hospital. The organisations have received national awards for their excellence in leadership, internal partnership, working environment and efficiency. They all demonstrate good examples of long-term work with sustainable health among employees which has decreased sick ness absence. Explorative qualitative methods have been used to identify management methodologies in the case organisations. The results confirm a relation between leadership and sustainable health. In all organisations sustainable leadership has been characterised by great humanity, a long-range perspective and a holistic view of management. These management methodologies with concrete examples are described in the paper.

Place, publisher, year, edition, pages
Luleå: , 2005
Keywords
Quality Technology and Management, TQM, Quality control, Management methodologies health, Kvalitetsteknik, Kvalitet
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-17526 (URN)3245 (Local ID)3245 (Archive number)3245 (OAI)
Conference
8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Palermo, Italy 29.06.2005 - 01.07.2005
Available from: 2008-09-30 Created: 2014-09-11 Last updated: 2018-11-27Bibliographically approved

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