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2013 (English) In: Higher Education, ISSN 0018-1560, E-ISSN 1573-174X, Vol. 65, no 4, p. 401-415Article in journal (Refereed) Published
Abstract [en] Universities face increasing global competition, pressuring them to restructure and find new identities. A multidimensional model: identity, image and reputation of strategic university identity and reputation work is developed. The model includes: organizational identity; employee and student attitudes; symbolic identity; influence from buildings, artefacts and reputation; and external stakeholders’ valuations. Image perceptions among employees, students and external stakeholders are proposed to have a transition-mediating function with respect to university identity. The model serves as an analytical tool for both academic scholars and university administrators in the strategic work with university identity, image and reputation, and aim to clarify the complex relations between these concepts.
Keywords University identity, Symbolic identity, Reputation, Strategy
National Category
Economics and Business
Identifiers urn:nbn:se:hig:diva-12788 (URN) 10.1007/s10734-012-9552-1 (DOI) 000316346200001 () 2-s2.0-84875403647 (Scopus ID)
2012-09-062012-09-062022-11-02 Bibliographically approved