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Zdravkovic, Jelena
Publications (10 of 19) Show all publications
Henkel, M., Perjons, E., Zdravkovic, J., Domeij, C. & Appehl, G. (2006). A Value-Based Foundation for Service Modelling. In: ECOWS '06 Proceedings of the European Conference on Web Services. Paper presented at 4th IEEE European Conferences on Web Services (ECOWS'06), Zurich, Switzerland, 4-6 dec, 2006 (pp. 129-137).
Open this publication in new window or tab >>A Value-Based Foundation for Service Modelling
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2006 (English)In: ECOWS '06 Proceedings of the European Conference on Web Services, 2006, p. 129-137Conference paper, Published paper (Other academic)
Abstract [en]

A broader use of e-services for cross enterprise collaboration requires the services to be analysed and designed with a clear business focus. From a business perspective, the e-services must support the primary values that an organization strives for. From an operational perspective, the e-services must be devised such that they support the day-to-day activities in the business. In this paper, we report on an effort to use value models and "service process models" as the foundation for analysis and design of e-services. Value models facilitate the exploration of new e-services, whereas service process models relate e-services to specific activities in an organization's business processes. We elicited a set of principles and models for analysis and design of e-services, and we discussed the experiences of practicing the principles in a project from the health sector. Having a well-defined alignment of software and business values provides benefits for service requirement gathering, service identification and service validation.

Identifiers
urn:nbn:se:hig:diva-1069 (URN)10.1109/ECOWS.2006.4 (DOI)0-7695-2737-X (ISBN)
Conference
4th IEEE European Conferences on Web Services (ECOWS'06), Zurich, Switzerland, 4-6 dec, 2006
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2018-03-13Bibliographically approved
Zdravkovic, J. & Henkel, M. (2006). Flexible Realisations of Business Processes Using Existing Services. In: Proceedings of the 8th International Conference on Enterprise Information Systems (ICEIS 06). Paper presented at 8th International Conference on Enterprise Information Systems (ICEIS 2006) Paphos, Cyprus, May, 23-27, 2006 (pp. 165-172).
Open this publication in new window or tab >>Flexible Realisations of Business Processes Using Existing Services
2006 (English)In: Proceedings of the 8th International Conference on Enterprise Information Systems (ICEIS 06), 2006, p. 165-172Conference paper, Published paper (Other academic)
Abstract [en]

When realizing executable business process models, in most situations process specifications collide with specific properties of existing services. In this paper we propose an approach for relaxation of the business process specification to enable flexible integration between the process and existing services. The approach is based on the notion of visibility, which allows a categorized relaxation of the process specification by not requiring every process state to be distinguished after the process is realised with existing services. The categories of visibility presented in this paper are applied by indicating flexible elements in the process design phase. The presented approach stimulates the alignment between business processes and existing services, facilitating a larger scale of transparent process realisations.

Keywords
business processes, executable processes, service coordination, flexibility
Identifiers
urn:nbn:se:hig:diva-1119 (URN)000241937800027 ()972-8865-43-0 (ISBN)
Conference
8th International Conference on Enterprise Information Systems (ICEIS 2006) Paphos, Cyprus, May, 23-27, 2006
Available from: 2007-12-14 Created: 2007-12-14 Last updated: 2018-03-13Bibliographically approved
Andersson, B., Bergholtz, M., Grégoire, B., Johannesson, P., Schmitt, M. & Zdravkovic, J. (2006). From Business to Process Models: a Chaining Methodology. In: Proceedings of the 18th International Conference on Advanced Information Systems and Engineering (CAiSE’06). Paper presented at 18th Conference on Advanced Information Systems Engineering (CAiSE’06), June 5-9, Luxembourg.
Open this publication in new window or tab >>From Business to Process Models: a Chaining Methodology
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2006 (English)In: Proceedings of the 18th International Conference on Advanced Information Systems and Engineering (CAiSE’06), 2006Conference paper, Published paper (Other academic)
Abstract [en]

In this paper we discuss the problem of how to go from a business model to a process model in a systematic way. Business models are economic models used for business analysis, while process models capture low-level business activities and their coordination. We propose a method that starts with a business model where the main actors and their relationships are identified. This forms a basis for design of a final process model. Processes are described in terms of patterns stored in a pattern library.

Identifiers
urn:nbn:se:hig:diva-1061 (URN)
Conference
18th Conference on Advanced Information Systems Engineering (CAiSE’06), June 5-9, Luxembourg
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2018-03-13Bibliographically approved
Zdravkovic, J. (2006). Process Integration for the Extended Enterprise. (Doctoral dissertation). Stockholm: Royal Institute of Technology
Open this publication in new window or tab >>Process Integration for the Extended Enterprise
2006 (English)Doctoral thesis, monograph (Other scientific)
Abstract [en]

In many industries today, the speed and costs with which new products are delivered to customers provide the basis for competitive advantage. Electronic business (e-business) is a concept that shortens the “time to market” and enables transacting at lower costs. Currently, one of the main limitations in the exploitation of e-business is the lack of efficient Information System (IS) integration, both in intra- and cross-enterprise environments. Intra-enterprise integration is complex, as the business needs and the underlying information systems do not evolve in accordance. In the cross-enterprise context, transparent system integration is hardly achievable due to the incompatibility of the services of the involved partners. This means that the future success of the integration depends heavily on the possibilities offered in terms of interoperability among the involved enterprises. The Business Process Management (BPM) discipline addresses this challenge, as processes have been recognized as key mechanisms through which most intra- and cross-enterprise interactions take place. The development of methods for successful integration of process models is one of the essential issues for the use of the BPM approach in the application and evolution of e-business.

In this thesis, we address two topics in the area of business process management: 1) intra-enterprise process integration which concerns alignment between the internal business processes and information systems enclosed in the form of software services and 2) cross-enterprise integration which concerns coordination of the internal business processes of an enterprise with the processes of its suppliers, intermediaries, or customers. The goal of the thesis is to add theoretical and applicable knowledge to the field of business process management by using the proposed approaches for improvement of process integration in intra- and cross-enterprise contexts.

Place, publisher, year, edition, pages
Stockholm: Royal Institute of Technology, 2006. p. 77
Series
Report series / Department of Computer & Systems Sciences, ISSN 1101-8526 ; 06-012
Identifiers
urn:nbn:se:hig:diva-1110 (URN)91-7178-331-8 (ISBN)
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2018-03-13Bibliographically approved
Henkel, M., Zdravkovic, J. & Perjons, E. (2006). Service collaboration environment. In: Proceedings of the International Workshop on E-Services in Public Administration. Paper presented at International Workshop on E-Services in Public Administration (WESPA2006) October 31, 2006, Borås, Sweden.
Open this publication in new window or tab >>Service collaboration environment
2006 (English)In: Proceedings of the International Workshop on E-Services in Public Administration, 2006Conference paper, Published paper (Other academic)
Abstract [en]

The extended use of services for cross enterprise collaboration rely on that the use and provisioning of services are simple, and yet that the provided services follows a coherent set of rules for their behaviour and interaction. This balance between simplicity and regulation is crucial for the stepwise evolution of both business and software services. In this paper we present the concept of a service collaboration environment to denote a domain of services working under a limited set of regulations. We use the theory of competitive market forces to define a set of guidelines that aims to enable service growth by stimulating new service consumers and providers to enter the environment. Furthermore, the guidelines, being both technical and business oriented, can be applied to balance the competitive forces from service consumers and providers.

Identifiers
urn:nbn:se:hig:diva-1077 (URN)
Conference
International Workshop on E-Services in Public Administration (WESPA2006) October 31, 2006, Borås, Sweden
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2018-03-13Bibliographically approved
Henkel, M. & Zdravkovic, J. (2005). Approaches to Service Interface Design. In: INTEROP-ESA International Conference Proceedings of the INTEROP: Workshop “Web services and Interoperability”. Paper presented at INTEROP-ESA’2005 Interoperability of Enterprise Software and Applications, Geneva, Schweiz, Februari 21 - 25, 2005.
Open this publication in new window or tab >>Approaches to Service Interface Design
2005 (English)In: INTEROP-ESA International Conference Proceedings of the INTEROP: Workshop “Web services and Interoperability”, 2005Conference paper, Published paper (Other academic)
Abstract [en]

Services can be seen as an extension of the component and object oriented paradigms. Just like objects and components services need well defined, well documented interfaces. However, unlike most components and objects, services must be designed to work in a wide range of computing environments. Service design must cope with problems ranging from the integration of remote-procedure based legacy systems to the use state-of-art message based orchestration servers. In this paper we provide an overview of three fundamental approaches to service interface design; method centric, constrained and message centric interface design. Furthermore, we briefly discuss how each approach impact the use of web service standards and conclude with future research directions.

Identifiers
urn:nbn:se:hig:diva-1075 (URN)
Conference
INTEROP-ESA’2005 Interoperability of Enterprise Software and Applications, Geneva, Schweiz, Februari 21 - 25, 2005
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2018-03-13Bibliographically approved
Zdravkovic, J. & Kabilan, V. (2005). Enabling Business Process Interoperability Using Contract Workflow Models. In: The Proceedings of the 13th International Conference on Cooperative Information Systems (CooPIS’05). Paper presented at International Conference on Cooperative Information Systems, 31 Okt - 4 nov 2005, Agia Napa, Cypern (pp. 77-93).
Open this publication in new window or tab >>Enabling Business Process Interoperability Using Contract Workflow Models
2005 (English)In: The Proceedings of the 13th International Conference on Cooperative Information Systems (CooPIS’05), 2005, p. 77-93Conference paper, Published paper (Other academic)
Abstract [en]

Business transactions are governed by legally established contracts. Contractual obligations are to be fulfilled by executing business processes of the involved parties. To enable this, contract terms and conditions need to be semantically mapped to process concepts and then analyzed for compliance with existing process models. To solve the problem, we propose a methodology that, using a layered contract ontology, deduces contract requirements into a high-level process description named Contract Workflow Model (CWM). By applying a set of transformation rules, the CWM is then compared for compliance with existing, executable process models. By the use of its concepts, the methodology enables comprehensive identification and evolution of requirements for interoperability of processes of the contracting parties.

Series
Lecture Notes in Computer Science ; 3760
Identifiers
urn:nbn:se:hig:diva-1122 (URN)10.1007/11575771_8 (DOI)000233741400008 ()3-540-29736-7 (ISBN)
Conference
International Conference on Cooperative Information Systems, 31 Okt - 4 nov 2005, Agia Napa, Cypern
Available from: 2007-12-14 Created: 2007-12-14 Last updated: 2018-03-13Bibliographically approved
Zdravkovic, J. & Henkel, M. (2005). Flexible Integration of Business and Technology Using Service-Based Processes. In: The Proceedings of the 6th BPMDS Workshop. CAiSE’05 Workshops. Paper presented at CAiSE'05,Conference on Advanced information Systems Engineering, Porto, Portugal, June 13-17.
Open this publication in new window or tab >>Flexible Integration of Business and Technology Using Service-Based Processes
2005 (English)In: The Proceedings of the 6th BPMDS Workshop. CAiSE’05 Workshops, 2005Conference paper, Published paper (Other academic)
Abstract [en]

When designing executable enterprise processes the assumption of a transparent integration with existing systems is unrealistic. These systems, represented by software services, may impose various constraints. Using a process description framework, in this paper we examine how the design of executable business processes is affected by technical issues. Furthermore, we examine rules to which system designers should adhere to when designing services, to enable a larger scope of “as-is” realizations of business processes.

Identifiers
urn:nbn:se:hig:diva-1120 (URN)9727520774 (ISBN)
Conference
CAiSE'05,Conference on Advanced information Systems Engineering, Porto, Portugal, June 13-17
Available from: 2007-12-14 Created: 2007-12-14 Last updated: 2018-03-13Bibliographically approved
Bergholtz, M., Grégoire, B., Johannesson, P., Schmit, M., Wohed, P. & Zdravkovic, J. (2005). Integrated Methodology for Linking Business and Process Models with Risk Mitigation. In: Proceedings of the INTEROP REBNITA’05 Workshop. Paper presented at REBNITA’05.
Open this publication in new window or tab >>Integrated Methodology for Linking Business and Process Models with Risk Mitigation
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2005 (English)In: Proceedings of the INTEROP REBNITA’05 Workshop, 2005Conference paper, Published paper (Other academic)
Identifiers
urn:nbn:se:hig:diva-1062 (URN)
Conference
REBNITA’05
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2018-03-13Bibliographically approved
Zdravkovic, J., Henkel, M. & Johannesson, P. (2005). Moving from Business to Technology with Service-Based Processes. IEEE Internet Computing, 9(3), 73-81
Open this publication in new window or tab >>Moving from Business to Technology with Service-Based Processes
2005 (English)In: IEEE Internet Computing, ISSN 1089-7801, E-ISSN 1941-0131, Vol. 9, no 3, p. 73-81Article in journal (Other academic) Published
Abstract [en]

In most organizations, business process realizations must be aligned with existing systems, which can impose specific requirements. Currently, however, there is no way to track the alignment between business processes and corresponding technical implementations. The authors' proposed framework offers a systematic way to classify and assess technical realizations of business processes.

Keywords
Computer Science, Software Engineering
Identifiers
urn:nbn:se:hig:diva-1123 (URN)10.1109/MIC.2005.60 (DOI)000229072300011 ()
Available from: 2008-06-19 Created: 2008-06-19 Last updated: 2018-03-13Bibliographically approved
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