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Hilletofth, Per
Publications (10 of 14) Show all publications
Murillo-Oviedo, A. B., Lopes Pimenta, M., Hilletofth, P. & Reitsma, E. (2019). Achieving market orientation through cross-functional intergration. Operations and Supply Chain Management, 12(3), 175-185
Open this publication in new window or tab >>Achieving market orientation through cross-functional intergration
2019 (English)In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 12, no 3, p. 175-185Article in journal (Refereed) Published
Abstract [en]

The purpose of this study is to understand how cross-functional integration contributes to the market orientation of a company that strives to increase market responsiveness. A case study in the Brazilian beverages industry was conducted and empirical data was collected through fourteen in-depth interviews from various functions within the company. The findings indicate that cross-functional integration enables the company to achieve market orientation through two main processes: product launch and customer complaints. Cross-functional integration enables a company to disseminate knowledge about organizational dynamics at both departmental and individual levels, to generate interdependency, to improve the awareness about the internal needs, and to improve the internal knowledge about the customer. This study shows that practitioners need to establish cross-functional integration, as it contributes to the market orientation of a company. Internal knowledge enables practitioners to create value through products and services, while still preserving the corporate image. It also shows that cross-functional teams and meetings are necessary to achieve market orientation in a company.

Place, publisher, year, edition, pages
OCSM, 2019
Keywords
co-ordination, knowledge management, market orientation, interactions
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-30926 (URN)10.31387/oscm0380241 (DOI)000478656900006 ()2-s2.0-85074446923 (Scopus ID)
Available from: 2019-11-12 Created: 2019-11-12 Last updated: 2019-11-25Bibliographically approved
Lättilä, L., Kortelainen, S. & Hilletofth, P. (2019). Assumptions for inventory modelling: Insights from practice. World Review of Intermodal Transportation Research (WRITR), 8(2), 147-166
Open this publication in new window or tab >>Assumptions for inventory modelling: Insights from practice
2019 (English)In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 8, no 2, p. 147-166Article in journal (Refereed) Published
Abstract [en]

Many types of models have been developed to analyse multi-echelon supply chains. These models tend to rely on certain assumptions which might be too restrictive to be used in practical applications. In this paper we present a decision support system developed for a manufacturing company to aid decision making in both manufacturing and distribution strategy. The model is based on the assumptions of the decision-makers instead of relying on a preexisting model architecture, which guarantees that the assumptions made are not too restrictive for practical use. The decision support system is based on agent-based modelling. The model was done in close co-operation with the personnel from the case company, and emphasis was based on how the company can use the model in decision making without requiring any special expertise in developing the supply chain alternatives. By using agent-based modelling we were able to take the central assumptions into account and create a decision support system, which the supply chain manager can use to evaluate various supply chain alternatives. 

Place, publisher, year, edition, pages
InderScience Publishers, 2019
Keywords
Decision support, Inventory management, Inventory modelling, Simulation
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-31109 (URN)10.1504/WRITR.2019.099135 (DOI)2-s2.0-85065607044 (Scopus ID)
Available from: 2019-11-27 Created: 2019-11-27 Last updated: 2019-11-27Bibliographically approved
Albertzeth, G., Pujawan, I. N., Hilletofth, P. & Tjahjono, B. (2019). Mitigating transportation disruptions in a supply chain: a cost-effective strategy. International Journal of Logistics
Open this publication in new window or tab >>Mitigating transportation disruptions in a supply chain: a cost-effective strategy
2019 (English)In: International Journal of Logistics, ISSN 1367-5567, E-ISSN 1469-848XArticle in journal (Refereed) Epub ahead of print
Abstract [en]

Transportation disruptions can be damaging to a supply chain because goods may not arrive on time and this jeopardises the service level to the customers. While supply chain disruptions have gained significant attention from scholars, little has been done to explore these disruptions in the context of transportation. The study described in this paper aims to address disruptions occurring in the transportation of goods from a plant to a distribution centre. We modelled this real case to obtain insights on the effectiveness of different strategies to mitigate transportation disruptions. We evaluated four mitigation strategies and compared the outcomes in terms of service level and total costs: (1) the risk acceptance strategy, (2) the redundant stock strategy, (3) the flexible route strategy, and (4) the redundant-flexibility strategy. The results suggest that the best strategy differs depending on the budget that managers are willing to deploy to improve the service level. The simulation experiments and the use of the Incremental Cost Effectiveness Ratio (ICER) would be instrumental in helping decision makers in selecting the best disruption mitigation strategies where the best option would likely be different under varying circumstances. 

Place, publisher, year, edition, pages
Taylor & Francis, 2019
Keywords
cost-effectiveness analysis, flexible route, mitigation strategy, redundant stock, simulation modelling, Transportation disruptions
National Category
Other Engineering and Technologies Economics and Business
Identifiers
urn:nbn:se:hig:diva-30577 (URN)10.1080/13675567.2019.1648640 (DOI)000479801800001 ()2-s2.0-85070313071 (Scopus ID)
Note

Funding agency:

- Ministry of Research, Technology and Higher Education, Republic of Indonesia Grant no. 954/PKS/ITS/2018- Coventry University  - Institut Teknologi Sepuluh Nopember (ITS)  - Jönköping University 

Available from: 2019-08-29 Created: 2019-08-29 Last updated: 2019-08-29Bibliographically approved
Wlazlak, P., Säfsten, K. & Hilletofth, P. (2019). Original equipment manufacturer (OEM)-supplier integration to prepare for production ramp-up. Journal of Manufacturing Technology Management, 30(2), 506-530
Open this publication in new window or tab >>Original equipment manufacturer (OEM)-supplier integration to prepare for production ramp-up
2019 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786, Vol. 30, no 2, p. 506-530Article in journal (Refereed) Published
Abstract [en]

Purpose

Although prior research provides evidence that production ramp-up is often disrupted by supplier-related problems, it fails to discuss how the original equipment manufacturer (OEM) and various types of suppliers integrate their functions and operations to secure preparations for production ramp-up. The purpose of this paper is to investigate OEM-supplier integration in a new product development (NPD) project to prepare for production ramp-up.

Design/methodology/approach

The results presented in this paper are based on a real-time, longitudinal study of a single collaborative NPD project in the mechanical engineering industry. The NPD project involves seven suppliers and it is carried out in a large Swedish company (the OEM) and fits the theory-elaborating approach of this research.

Findings

This study argues that the aspect of timing in OEM-supplier integration, the OEM's research and development (R&D) attitude toward collaboration and the OEM's (R&D) operating procedure are challenges affecting the preparation for production ramp-up. The following three mechanisms to facilitate OEM-supplier integration in order to prepare for production ramp-up are also discussed: the mediator's role, the OEM's face-to-face meeting at the project level and suppliers? formal face-to-face meetings with the OEM and internally.

Originality/value

This paper elaborates on and extends prior research on production ramp-up by conducting an empirical analysis that incorporates supplier integration in NPD. It bridges the gap between the literature on production ramp-up and on supplier integration in NPD and clearly indicates that supplier integration is an important prerequisite for successful production ramp-up.

Place, publisher, year, edition, pages
Emerald, 2019
Keywords
Product development, Production, Integration, Supplier relations, Start-ups, Suppliers
National Category
Other Engineering and Technologies Economics and Business
Identifiers
urn:nbn:se:hig:diva-28794 (URN)10.1108/JMTM-05-2018-0156 (DOI)000459508200011 ()2-s2.0-85058096456 (Scopus ID)
Available from: 2018-12-10 Created: 2018-12-10 Last updated: 2019-11-28Bibliographically approved
Hilletofth, P., Eriksson, D., Tate, W. & Kinkel, S. (2019). Right-shoring: Making resilient offshoring and reshoring decisions. Journal of Purchasing and Supply Management, 25(3), Article ID 100540.
Open this publication in new window or tab >>Right-shoring: Making resilient offshoring and reshoring decisions
2019 (English)In: Journal of Purchasing and Supply Management, ISSN 1478-4092, E-ISSN 1873-6505, Vol. 25, no 3, article id 100540Article in journal, Editorial material (Other academic) Published
Abstract [en]

The purpose of this special topic forum is to look at some current literature on the right-shoring debate. The papers that were selected for the special topic form use a range of qualitative and quantitative methodologies to answer specific research questions related to the right-shoring phenomenon. Each of the papers is summarized in this editorial to show the findings, implications and future research directions. The ideas from these manuscripts were used as a foundation to discuss the way in which research in this area should progress. What types of questions should we be asking as we seek to discover the best "shore"? What factors and variables should we consider in our future decisions? Are there differences across regions of the world? Research in this area has continued to progress, largely because of significant global economic, environmental and regulatory changes. The "shoring" decision appears to be an area where research is keeping up with, or potentially leading practice, but there is still more opportunity to advance decision making. The included papers address a number of factors related to specific geographies and factors related to the movement of manufacturing and products and services from one location to another.

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Right-shoring, Global, Local, Value chain, Reshoring, Backshoring
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-31077 (URN)10.1016/j.pursup.2019.100540 (DOI)000475996000005 ()2-s2.0-85067826226 (Scopus ID)
Available from: 2019-11-26 Created: 2019-11-26 Last updated: 2019-11-26Bibliographically approved
Hilletofth, P., Sequeira, M. & Adlemo, A. (2019). Three novel fuzzy logic concepts applied to reshoring decision-making. Expert systems with applications, 126, 133-143
Open this publication in new window or tab >>Three novel fuzzy logic concepts applied to reshoring decision-making
2019 (English)In: Expert systems with applications, ISSN 0957-4174, E-ISSN 1873-6793, Vol. 126, p. 133-143Article in journal (Refereed) Published
Abstract [en]

This paper investigates the possibility of increasing the interpretability of fuzzy rules and reducing the complexity when designing fuzzy rules. To achieve this, three novel fuzzy logic concepts (i.e., relative linguistic labels, high-level rules and linguistic variable weights) were conceived and implemented in a fuzzy logic system for reshoring decision-making. The introduced concepts increase the interpretability of fuzzy rules and reduce the complexity when designing fuzzy rules while still providing accurate results. 

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Decision-making, Fuzzy logic, High-level rule, Linguistic variable weight, Relative linguistic label, Reshoring, Computer circuits, Decision making, Fuzzy inference, Fuzzy rules, Linguistics, Fuzzy logic system, High-level rules, Interpretability, Linguistic labels, Linguistic variable
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-30589 (URN)10.1016/j.eswa.2019.02.018 (DOI)000464486100012 ()2-s2.0-85063033919 (Scopus ID)
Available from: 2019-08-26 Created: 2019-08-26 Last updated: 2019-08-26Bibliographically approved
Reitsma, E. & Hilletofth, P. (2018). Critical success factors for ERP system implementation: A user perspective. European Business Review, 30(3), 285-310
Open this publication in new window or tab >>Critical success factors for ERP system implementation: A user perspective
2018 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 30, no 3, p. 285-310Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Design/methodology/approach: The research was conducted in two successive steps. First, a literature review was conducted to derive CSFs for ERP system implementation. Second, a survey was conducted to evaluate the importance of these CSFs from a user perspective. Data were collected through a questionnaire that was distributed within a German manufacturer and was developed based on the CSFs found in the literature. Gray relational analysis (GRA) was used to rank the CSFs in order of importance from a user perspective. Findings: The findings reveal that users regard 11 of the 13 CSFs found in the literature as important for ERP system implementation. Seven of the CFSs were classified as the most important from a user perspective, namely, project team, technical possibilities, strategic decision-making, training and education, minimum customization, software testing and performance measurement. Users regarded 2 of the 13 CSFs as not important when implementing an ERP system, including organizational change management and top management involvement. Research limitations/implications: One limitation of this study is that the respondents originate from one organization, industry and country. The findings may differ in other contexts, and thus, future research should be expanded to include more organizations, industries and countries. Another limitation is that this study only evaluates existing CSFs from a user perspective rather than identifying new ones and/or the underlying reasons using more qualitative research. Practical implications: A better understanding of the user perspective toward CSFs for ERP system implementation promises to contribute to the design of more effective ERP systems, a more successful implementation and a more effective operation. When trying to successfully implement an ERP system, the project team may use the insights from the user perspective. Originality/value: Even though researchers highlight the important role users play during ERP system implementation, their perspective toward the widely discussed CSFs for ERP system implementation has not been investigated comprehensively. This study aims to fill this gap by evaluating CSFs derived from the literature from a user perspective.

Keywords
Critical success factor, Enterprise resource planning, Gray relational analysis, Implementation
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-25373 (URN)10.1108/EBR-04-2017-0075 (DOI)000432401900004 ()2-s2.0-85047081053 (Scopus ID)
Available from: 2017-10-06 Created: 2017-10-06 Last updated: 2018-10-04Bibliographically approved
Engström, G., Hilletofth, P., Eriksson, D. & Sollander, K. (2018). Drivers and barriers of reshoring in the Swedish manufacturing industry. World Review of Intermodal Transportation Research (WRITR), 7(3), 195-220
Open this publication in new window or tab >>Drivers and barriers of reshoring in the Swedish manufacturing industry
2018 (English)In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 7, no 3, p. 195-220Article in journal (Refereed) Published
Abstract [en]

The purpose of this study is to explore reshoring drivers and barriers in the Swedish manufacturing industry. The research is based on case research including five case companies from the Swedish manufacturing industry with experience of manufacturing reshoring. The empirical findings are compared to the existing literature to identify any potential gaps between the existing literature and the Swedish manufacturing context. The findings suggest that quality related issues, an increased degree of automation, and improved cost performance at the home base are the strongest reshoring drivers for Swedish manufacturing companies. The identified drivers and barriers are transferable and have the potential to be building blocks for researchers and practitioners to better understand the reshoring phenomena. The findings also show that further research should focus on reshoring drivers and barriers in relation to specific reshoring characteristics (e.g., ownership, scale of production being reshored, and position in the supply chain).

Keywords
reshoring, insourcing, offshoring, outsourcing, supply chain, Sweden
National Category
Other Engineering and Technologies
Identifiers
urn:nbn:se:hig:diva-28815 (URN)2-s2.0-85050829597 (Scopus ID)
Available from: 2018-12-12 Created: 2018-12-12 Last updated: 2019-12-18Bibliographically approved
Reitsma, E., Hilletofth, P. & Mukhtar, U. (2018). Enterprise resource planning system implementation: A user perspective. Operations and Supply Chain Management, 11(3), 110-117
Open this publication in new window or tab >>Enterprise resource planning system implementation: A user perspective
2018 (English)In: Operations and Supply Chain Management, ISSN 1979-3561, Vol. 11, no 3, p. 110-117Article in journal (Refereed) Published
Abstract [en]

The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Users play a vital role when implementing an ERP system, but their perspective has been neglected in the literature. A better understanding of their perspective promises to contribute to the design of more effective ERP systems, its implementation, and management. In order to identify the user perspective, a survey was conducted within three organizations from Pakistan that have recently implemented an ERP system. The questionnaire was developed based on thirteen CSFs deduced from literature. Based on each CSF’s level of importance, they are ranked in order of importance and divided into three groups: most important, important and not important. Findings reveal that users of the three organizations in Pakistan believe that the implementing organization should prioritize the following four CSFs when implementing an ERP system: education and training, strategic decision-making, communication, and business process alignment.

National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-25445 (URN)000436794100001 ()2-s2.0-85057045141 (Scopus ID)
Available from: 2017-10-23 Created: 2017-10-23 Last updated: 2018-12-10Bibliographically approved
Eriksson, D., Hilletofth, P., Svensson, G. & Bengtsson, L. (2018). Exploring opportunities for moral disengagement in codes of conduct from the textile industry. World Review of Intermodal Transportation Research (WRITR), 7(4), 371-389
Open this publication in new window or tab >>Exploring opportunities for moral disengagement in codes of conduct from the textile industry
2018 (English)In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 7, no 4, p. 371-389Article in journal (Refereed) Published
Abstract [en]

The purpose of this research is to assess how codes of conducts are outlined and formulated in relation to moral disengagement along the supply chain. The research is focused on the idea that supply chain structure may reduce the actors' sense of moral responsibility for the actions and impacts of the supply chain on workers and environment. The research has been conducted as a case study including Swedish firms in the textile industry. The research has used secondary data from codes of conducts. The findings show that codes of conduct do not cover all supply chain practices linked with moral disengagement. This does not cause immoral behaviour as such, but might cause moral disengagement. Supply chain research needs to focus on what should be included in codes of conduct and other ethical guidelines, so as to reduce the risk of immoral behaviour. In order to reduce the likelihood for moral disengagement, there are several supply chain practices that should be included in codes of conduct, such as power asymmetry, managerial support, and incentives.

Keywords
business ethics; corporate social responsibility; CSR; governance; manufacturing; multinational companies; qualitative research
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:hig:diva-26380 (URN)10.1504/WRITR.2018.095280 (DOI)2-s2.0-85054972469 (Scopus ID)
Available from: 2018-03-26 Created: 2018-03-26 Last updated: 2018-11-26Bibliographically approved
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