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Fjellström, Daniella
Publications (10 of 17) Show all publications
Osarenkhoe, A. & Fjellström, D. (2019). A cluster's internationalization platform as a springboard for internationalization of firms in the age of digitalization. In: Francisco Puig, Berrbizne Urzelai (Ed.), Economic Clusters and Globalization: Diversity and Resilience: . Taylor & Francis Group
Open this publication in new window or tab >>A cluster's internationalization platform as a springboard for internationalization of firms in the age of digitalization
2019 (English)In: Economic Clusters and Globalization: Diversity and Resilience / [ed] Francisco Puig, Berrbizne Urzelai, Taylor & Francis Group, 2019Chapter in book (Refereed)
Place, publisher, year, edition, pages
Taylor & Francis Group, 2019
Series
Routledge Advances in Regional Economics, Science and Policy
National Category
Social Sciences
Identifiers
urn:nbn:se:hig:diva-29338 (URN)9780367000172 (ISBN)
Note

Forthcoming

Available from: 2019-02-28 Created: 2019-02-28 Last updated: 2019-03-01Bibliographically approved
Fjellström, D., Fang, T. & Chimenson, D. (2019). Explaining reshoring in the context of Asian competitiveness: evidence from a Swedish firm. Journal of Asia Business Studies, 13(2), 277-293
Open this publication in new window or tab >>Explaining reshoring in the context of Asian competitiveness: evidence from a Swedish firm
2019 (English)In: Journal of Asia Business Studies, ISSN 1558-7894, E-ISSN 1559-2243, Vol. 13, no 2, p. 277-293Article in journal (Refereed) Published
Abstract [en]

Purpose The purpose of this paper is to arrive at a different understanding of reshoring in Asia vis-à-vis the Western context of competitiveness, through a case study of the Swedish company FM Mattsson.

Design/methodology/approach: Empirical studies with semi-structured interviews have been conducted both in Sweden and China to gain an in-depth understanding of the case company’s reshoring activities.

Findings: The findings point at reshoring as a competitive means to respond to the dynamics of internal (firm-specific) and external (country-specific) factors. Reshoring comes as a dynamic process by reshuffling resources inside and outside of the firm that strives for continuous competitiveness. Organizations need to meet the challenges of changing environment, especially the dynamic business competition in Asia, and reshoring is a way.

Originality/value: This paper contributes to the literature by perceiving reshoring as a dynamic process of competitiveness development. Reshoring is not seen as one-off short-term decision-making on cost and location but as a long-term process in response to the dynamic internal and external challenges ahead.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
China, Sweden, Outsourcing, Competitiveness, Reshoring
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-30475 (URN)10.1108/JABS-07-2016-0106 (DOI)2-s2.0-85066982882 (Scopus ID)
Available from: 2019-08-09 Created: 2019-08-09 Last updated: 2019-08-21Bibliographically approved
Osarenkhoe, A., Fjellström, D., Abraha, D. & Awuah, G. (2018). Networked establishment processes in transition economies. Global Business and Economics Review (GBER)
Open this publication in new window or tab >>Networked establishment processes in transition economies
2018 (English)In: Global Business and Economics Review (GBER), ISSN 1097-4954, E-ISSN 1745-1329Article in journal (Refereed) Accepted
Abstract [en]

The purpose of this article is to examine the establishment processes of Scania in Croatia and Statoil in Estonia applying a model developed from the network approach. The findings show that Statoil’s ability to leverage significant actors in its network to support its establishment made the process less cumbersome and less resource-consuming. Scania’s lack of home- and host country support resulted in an arduous and costly process, with Scania’s market position changing several times as different problems cropped up. We also found that relationship orientation requires adaptation by the firm and, more critically, by its managers. A lack of cross-cultural competence is also observed to be an impeding factor in the process.

Place, publisher, year, edition, pages
InderScience Publishers, 2018
Keywords
networks, establishments, actors, resources exchanges, transition economies
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-27579 (URN)
Projects
HAR - Hållbara Affärsrelationer: Digitaliseringens förutsättningar och kritiska faktorer
Available from: 2018-07-11 Created: 2018-07-11 Last updated: 2018-08-28Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2018). The oxymoron of digitalisation - A study of critical factors. In: Soliman K. S. (Ed.), Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth: . Paper presented at 32nd International Business Information Management Association Conference, IBIMA 2018, 15-16 November 2018, Seville, Spain (pp. 4428-4430). International Business Information Management Association (IBIMA), -
Open this publication in new window or tab >>The oxymoron of digitalisation - A study of critical factors
2018 (English)In: Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth / [ed] Soliman K. S., International Business Information Management Association (IBIMA), 2018, Vol. -, p. 4428-4430Conference paper, Published paper (Refereed)
Abstract [en]

Research question and objectiveThe exploratory nature of this study is guided by the following research question: How do Small and Medium-sized Enterprises (SMEs) in Gävleborg County perceive the prerequisites and critical factors of digitalisation. Thus, this paper aims to map SME´s digital maturity and their views on how to manage the opportunities and challenges brought about by digitalisation in order to foster their competitiveness in local, regional, national and international contexts. This research does not conceptualise digitalisation as merely a technology issue - as most commonly envisaged. Digitalisation is about something else; it is an approach and a capability to create and make available values by means of existing technology in a global, but the capability to exploit its benefit and manage its challenges varies on a national and sectorial basis. That is to say, the capability of utilising gathered data for something more than just reducing production costs. Thus, the basic tenet upon which this paper rests is a recognition that digitalisation is an oxymoron. This is due largely to the fact that as long as its development is based on technology that is equally available all over the world, but simultaneously hampered by the capability to utilize it, might from a Swedish perspective be viewed as a threat, but it is also regarded as a great opportunity. Theoretical lens for this paper builds on triadic as an interactive learning process, and happens in the interaction between actors as open innovation postulates (Chesbrough, 2003; Chesbrough et al., 2006; Fagerberg, 1995; Van de Ven et al., 1999; Waluszewski, Baraldi, Linné & Shih, 2009) and that innovation is born out of reshuffling resources inside and outside of the firm and considers the mutual value creation between those involved. This triadic logic is based on the assumption that the methods of strategy and its central questions follow from the definition that business strategy is concerned with the match between the internal capabilities of the company and its external environment (Hunt and Lambe, 2000; Chandler, 1962; Hamel and Prahalad, 1989). Consequently this paper draws on resource-based perspective which views the firm as a unique bundle of assets and resources that, if utilised in distinctive ways, can create competitive advantage (Barney, 1991 & 1995; Conner, 1991; Peteraf, 1993). Thus, key resources determine competitive advantage of firm that the firm is endowed with. According to Conner (1991) and Barney (1999), a resource with the potential to gain competitive advantage must exhibit VRIN attributes: Valuable, Rare, Imperfectly imitable and Non-substitutable. These attributes are at parity with Dynamic capability perspective that depicts the firm's ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments (Teece, Pisano and Shuen, 1997). Dynamic capabilities can be distinguished from operational capabilities, which pertain to the current operations of an organization. Dynamic capabilities, by contrast, refer to “the capacity of an organization to purposefully create, extend, or modify its resource base” (Helfat et al., 2007).

MethodologyTo tackle the overarching research question that this study aims to answer - how the unit of analysis and unit of enquiry perceive the prerequisites and critical factors of digitalisation - qualitative approach was deemed most appropriate. It will facilitate deeper understanding of the actors' interactions, sentiments and behaviours occurring during the research process (Borghini et al. 2010). To achieve this, in-depth interviews were conducted at the premises of the companies and University of Gävle with highly knowledgeable informants who viewed the transformation process from strategic and business perspectives (Eisenhardt and Graebner, 2007). Material for the case studies was both retrospective and real-time, as the investigated were ongoing during the time data collection took place. However, these face-to-face interviews enable us to ask follow-up and clarify questions and to record non-verbal clues. Moreover, experience experience-based seminars and workshops on how SMEs will be able to manage critical factors, thereby creating competitive values in the business processes, with digitalisation as a starting point. They will furthermore be able to create an understanding of how and what it is that creates competitiveness in each critical factor. The transcribed interviews were analysed by delineating keywords from the data collected. 

Place, publisher, year, edition, pages
International Business Information Management Association (IBIMA), 2018
Keywords
Competition, Enterprise resource management, Information management, Learning systems, Sustainable development, Competitive advantage, Dynamic capability perspective, External environments, Face-to-face interview, Interactive learning, Operational capabilities, Small and medium-sized enterprise, Transformation process, Industrial management
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-30595 (URN)2-s2.0-85063035325 (Scopus ID)9780999855119 (ISBN)
Conference
32nd International Business Information Management Association Conference, IBIMA 2018, 15-16 November 2018, Seville, Spain
Available from: 2019-08-27 Created: 2019-08-27 Last updated: 2019-08-27Bibliographically approved
Fjellström, D. & Zander, L. (2017). Asymmetrical Adaptation in a Swedish-Chinese context. In: Hamida, L. B. and Lejeune, C. (Ed.), Knowledge transfer in Multinational Companies: Sharing Multiple Perspectives (pp. 73-117). Paris: L'Harmattan
Open this publication in new window or tab >>Asymmetrical Adaptation in a Swedish-Chinese context
2017 (English)In: Knowledge transfer in Multinational Companies: Sharing Multiple Perspectives / [ed] Hamida, L. B. and Lejeune, C., Paris: L'Harmattan , 2017, p. 73-117Chapter in book (Refereed)
Place, publisher, year, edition, pages
Paris: L'Harmattan, 2017
National Category
Business Administration
Research subject
Business Studies
Identifiers
urn:nbn:se:hig:diva-23015 (URN)978-2-343-10929-9 (ISBN)9782140025495 (ISBN)
Note

Chapter was originally presented in the "Knowledge transfer and cultural diversity in MNCs" international conference, in Neuchâtel, Switzerland, 1st-2nd July 2014. One of several conference contributions and other selected papers that, following a process of peer review, was published in this book.

Available from: 2016-05-15 Created: 2016-12-13 Last updated: 2018-03-13Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2017). Clustering and networking as a sine qua non for SMES and regional international competitive advantage. In: Vrontis, D., Weber, Y., Tsoukatos, E. (Ed.), Global and natinoal business theories and practice: Bridging the past with the future. Paper presented at 10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy (pp. 1258-1281). EUROMED PRESS
Open this publication in new window or tab >>Clustering and networking as a sine qua non for SMES and regional international competitive advantage
2017 (English)In: Global and natinoal business theories and practice: Bridging the past with the future / [ed] Vrontis, D., Weber, Y., Tsoukatos, E., EUROMED PRESS , 2017, p. 1258-1281Conference paper, Published paper (Refereed)
Abstract [en]

Extant literature gives the impression that formulation of a firm’s strategic intent is a unilateral process solely confined to a single firm. This study respond to calls to expand inter-firm relationships study beyond the narrow dyadic relationship focus and not solely conceptualize collaborations as one of firms’ strategic intent to implement mechanistic growth strategy. Hence the following research question: How are the collaborative networks of private and public partnership organized to enhance competitiveness for actors in a cluster? And what are the perceptions of the actors in the cluster on the usefulness of clustering and networking? The objective is to map the salient features of existing clusters and networks and unveil firms’ perceptions of benefits accrued from clustering. Theoretical lens builds on clustering as an interactive learning process, and happens in the interaction between actors as open innovation postulates and that innovation is born out of reshuffling resources inside and outside of the firm and considers the mutual value creation between the involved. Methodology draws on focus group interviews, semi-structured and open-ended survey in cluster initiatives and strategic networks in Kronoberg region. Findings show that networking, dialogue, and experience exchange were the recurrent themes when firms expressed the benefits of collaboration in a cluster/network setting. Conclude that unveiling the salient features of existing clusters and networks and perceptions of the actors on gains accrued from clustering and networking, accomplished in this study, is the first step in a cluster development process. The implications are that relationships of firm in a domestic network are critical avenues for acquisition of resources and knowledge for enhancement of competitiveness, and as bridges to other networks in other countries. We present an explanatory model of cluster and regional competitiveness which emerged from our findings.

Place, publisher, year, edition, pages
EUROMED PRESS, 2017
Series
EuroMed Academy of Business Conference Book of Proceedings, ISSN 2547-8516
Keywords
Clusters; Networking; International competitiveness; Strategic network
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-26436 (URN)000427297600095 ()978-9963-711-56-7 (ISBN)
Conference
10th Annual Conference of the EuroMed-Academy-of-Business, 13-15 September 2017, Rome, Italy
Available from: 2018-04-16 Created: 2018-04-16 Last updated: 2018-04-16Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2017). Cluster's internationalisation platform as a springboard for internationalisation of firms in the age of digitalisation. In: Soliman, K. S. (Ed.), Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth. Paper presented at 2nd International Conference on Clusters and Industrial Districts, Clustering 2017: Integartion and diversity, 25-26 May 2017, Valencia, Spain (pp. 3022-3032). International Business Information Management Association (IBIMA)
Open this publication in new window or tab >>Cluster's internationalisation platform as a springboard for internationalisation of firms in the age of digitalisation
2017 (English)In: Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth / [ed] Soliman, K. S., International Business Information Management Association (IBIMA), 2017, p. 3022-3032Conference paper, Published paper (Refereed)
Abstract [en]

The following research question is used to guide the exploratory nature of this study: What platform does cluster organisation create to enable its internationalisation process in order for its partner´s organisations (SMEs) to effectively manage the challenges brought about by the cataclysmic changes in business logic in the age of globalisation and digitalisation?

Place, publisher, year, edition, pages
International Business Information Management Association (IBIMA), 2017
Keywords
Cluster´s internationalisation, Digitalisation, Formal, Future Position X (FPX), Informal networks, Internationalisation process, Medium-sized Enterprises, Small
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-23944 (URN)000443640502046 ()2-s2.0-85048674487 (Scopus ID)9780986041990 (ISBN)
Conference
2nd International Conference on Clusters and Industrial Districts, Clustering 2017: Integartion and diversity, 25-26 May 2017, Valencia, Spain
Funder
EU, Horizon 2020, 20201150
Available from: 2017-04-28 Created: 2017-04-28 Last updated: 2018-10-15Bibliographically approved
Osarenkhoe, A. & Fjellström, D. (2017). Clusters’ vital role in promoting international competitive advantage: towards an explanatory model of regional growth [El rol fundamental de los clúster en la promoción de la ventaja competitive internacional - Hacia un modelo explicativo del crecimiento regional]. Investigaciones Regionales, 2017(39), 175-194
Open this publication in new window or tab >>Clusters’ vital role in promoting international competitive advantage: towards an explanatory model of regional growth [El rol fundamental de los clúster en la promoción de la ventaja competitive internacional - Hacia un modelo explicativo del crecimiento regional]
2017 (English)In: Investigaciones Regionales, ISSN 1695-7253, Vol. 2017, no 39, p. 175-194Article in journal (Refereed) Published
Abstract [en]

This work responds to calls to expand the study of inter-firm relationships beyond the narrow dyadic relationship focus and sole concentration on conceptualizing collaborations as firms’ strategic intent to implement mechanistic growth strategy. The objective is to map the salient features of existing clusters and how firms perceive the benefits of clusters by asking: How are the collaborative networks of private and public partnerships organized to enhance the competitiveness of all the stakeholders in a cluster? And how do these actors perceive the usefulness of clustering? The theoretical lens builds on viewing cluster initiatives as an interactive learning process and something that occurs in the interaction between actors as competitiveness is born through reshuffling resources both inside and outside of the firm, and takes into account value creation. The methodology draws on focus groups and surveys conducted in Swedish clusters. The findings show the perceived benefits of cluster initiatives to be networking, dialogue and experience exchange. The implications are that the relationships firms form in a cluster constitute critical avenues for acquiring resources and knowledge to enhance competitiveness, and bridges to other clusters in other countries. An explanatory model of clusters and regional competitiveness that emerged from our findings is presented.

Abstract [es]

Este trabajo responde a las llamadas para expandir el estudio de lasrelaciones entre empresas más allá del foco estrecho centrado en relaciones diádicasy la concentración únicamente en conceptualizar las colaboraciones como meros intentos estratégicos de las empresas para implementar estrategias de crecimiento. El objetivo es mapear las características más sobresalientes de los cluster existentes y la forma en que las empresas perciben los beneficios de los cluster mediante las siguientes preguntas: ¿cómo son las redes colaborativas de socios privados y públicos que se organizan para mejorar la competitividad de los grupos de interés en el clúster? Y, ¿cómo perciben esos actores la utilidad del trabajo en red en el clúster (clustering)? El enfoque teórico se elabora sobre la visión de las iniciativas clúster como procesos de aprendizaje interactivo y como algo que ocurre en la interacción entre actores cuando la competitividad nace a través de la reorganización de recursos tanto dentro como fuera de la empresa, y tiene en cuenta la creación de valor. La metodología se basa en sesiones de grupo orientadas y encuestas pasadas a clúster suecos. Los hallazgos muestran que los principals beneficios percibidos de las iniciativas clúster son el trabajo en red, el diálogo y el intercambio de experiencia. Las implicaciones son que las relaciones que las empresas forman en un clúster constituyen medios fundamentales para adquirir recursos y conocimiento que mejora la competitividad, y que se extiende a otros clúster en otros países. Se presenta un modelo explicativo de la competitividad de los clúster y de las regiones.

Place, publisher, year, edition, pages
Asociacion Espanola de Ciencia Regional, 2017
Keywords
clusters; networking; international competitiveness; strategic network; open innovation, clúster; trabajo en red; competitividad internacional; red estratégica; innovación abierta
National Category
Business Administration
Identifiers
urn:nbn:se:hig:diva-25939 (URN)2-s2.0-85038402454 (Scopus ID)
Projects
Hållbara Affärsrelationer (HAR) för Innovativ Regional Affärsutveckling (HARira), delprojekt: Digitaliseringens förutsättningar och kritiska faktorer (DigIT)
Funder
European Regional Development Fund (ERDF), 770922Swedish Agency for Economic and Regional Growth, 770922
Available from: 2018-01-08 Created: 2018-01-08 Last updated: 2018-03-13Bibliographically approved
Ojiaku, O. C., Osarenkhoe, A. & Fjellström, D. (2017). Determinants of Customers’ Intention to ‘Port’ Mobile Phone Numbers in Times of Proliferating use of Multi-Sims. International Journal of Applied Business and Economic Research, 15(22), 621-643
Open this publication in new window or tab >>Determinants of Customers’ Intention to ‘Port’ Mobile Phone Numbers in Times of Proliferating use of Multi-Sims
2017 (English)In: International Journal of Applied Business and Economic Research, ISSN 0972-7302, Vol. 15, no 22, p. 621-643Article in journal (Refereed) Published
Abstract [en]

This paper investigates factors that influence customers’ intentions to “port” mobile numbers in the Nigerian mobile telecommunications market. The study specifically investigates the effects of service quality, customer satisfaction, switching barriers and multiple SIMs on customers’ intentions to port their numbers to a new provider. A sample of 363, a cross-section of mobile phone subscribers in Anambra State, Nigeria, was surveyed and their responses analysed using simple percentages and descriptive statistics. Regression analyses were used to test the hypotheses, and the results confirm the effects of service quality, customer satisfaction, switching costs and attractiveness of the alternatives on porting intention. The effect of multiple SIM cards was, however, not confirmed. Demographic effects were also found, with age and occupation influencing subscribers’ intentions to port. Implications of the study include that regulatory efforts should be geared towards increasing consumer education on mobile number portability (MNP) and licensing of universal SIM cards to allow porting between operators with short codes. Efforts should also be made to improve service quality and increase brand attractiveness. The paper discusses the contributions and implications for theory, society/policy and managers.

Place, publisher, year, edition, pages
Serials Publications, 2017
Keywords
Technology adoption, Mobile number portability (MNP), Service quality, Telecommunications, Nigeria
National Category
Business Administration Telecommunications
Identifiers
urn:nbn:se:hig:diva-27300 (URN)
Available from: 2018-06-21 Created: 2018-06-21 Last updated: 2018-09-07Bibliographically approved
Fang, T., Schaumburg, J. & Fjellström, D. (2017). International business negotiations in Brazil. The journal of business & industrial marketing, 32(4), 591-605
Open this publication in new window or tab >>International business negotiations in Brazil
2017 (English)In: The journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 32, no 4, p. 591-605Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of the present study was to explore an innovative strategy for studying the Brazilian negotiator’s unique and paradoxical characteristics from a cultural point of view in order to acquire a better understanding of the nature of international business negotiations in Brazil.

Design/methodology/approach

The study is of a qualitative nature, using a multiple-case study design at three levels (small-, medium-, and large scale negotiations). Interviews were conducted with Brazilian and German managers to capture the emic-etic view of the Brazilian negotiator. The Strategic Trinity Model was developed to assess the behavior of the Brazilian negotiator in agreement with three metaphors: “African Capoeirista”, “Portuguese Bureaucrat”, and “Indigenous Warrior”.

Findings

The three roles “African Capoeirista”, “Portuguese Bureaucrat”, and “Indigenous Warrior” comprised similar as well as contradicting characteristics. The Brazilian negotiator chose naturally and even paradoxically from these role features, effectively negotiating any given situation, context, and time. During the pre- and post-negotiation phases, traits of the “African Capoeirista” and “Indigenous Warrior” were the most salient. During the formal negotiation phase, however, the characteristics of the “African Capoeirista” and the “Portuguese Bureaucrat” dominated.

Research limitations/implications

International business negotiations in Brazil call for an in-depth comprehension of the paradoxical roles that local negotiators take on in order to achieve better negotiation outcomes.

Originality/value

The present study unveiled the contradicting Brazilian negotiating style in international business negotiations, thus acquiring a better understanding of the negotiation process in the Brazilian market.

Keywords
Culture; Brazil; International business negotiations
National Category
Economics and Business
Identifiers
urn:nbn:se:hig:diva-23962 (URN)10.1108/JBIM-11-2016-0257 (DOI)000404812500013 ()2-s2.0-85020089819 (Scopus ID)
Available from: 2017-05-02 Created: 2017-05-02 Last updated: 2018-03-13Bibliographically approved
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