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Kontraproduktivt arbetsbeteende  – en studie bland miljöarbetare
University of Gävle, Faculty of Health and Occupational Studies, Department of Occupational Health Science and Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Occupational Health Science and Psychology.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Counterproductive work behavior - a study among environmental workers (English)
Abstract [sv]

Studiens syfte var att undersöka om normer och motivation kan upplevas ha inverkan på kontraproduktivt arbetsbeteende inom miljöarbete. Den idag vedertagna benämningen miljöarbete har tidigare omfattats av olika typer av renhållningsarbete. Respondenterna, som arbetade på olika anläggningar runt om i Sverige, valdes ut efter att de själva anmält intresse att delta i studien. Studien bestod av en induktiv och kvalitativ forskningsprocess och genomfördes med hjälp av telefonintervjuer. Intervjuerna analyserades genom en tematisk analys. Resultatet visade att individens motivationsnivå kan upplevas ha inverkan på dennes benägenhet att agera utifrån ett kontraproduktivt beteende. Likaså kan normer upplevas bidra till kontraproduktivt beteende. Utifrån respondenternas redogörelser upplevs inre motivationsfaktorer ha essentiell betydelse i frågan om benägenheten att uppvisa kontraproduktivt arbetsbeteende på organisationen. 

Abstract [en]

The purpose of the study was to investigate whether norms and motivation can be perceived as having an impact on counterproductive work behaviour among environmental workers. The term environmental workers comprise different types of cleaning workers. The respondents were chosen after they themselves declared an interest in participating in the study. The following study consisted of an inductive and qualitative research process and were conducted with the help of telephone interviews. The interviews were analysed through a thematic analysis. The result showed that the individual's level of motivation can be perceived to have an influence on the individual tendency to act on the basis of counter-productive behaviour. Similarly, norms can be perceived as support for counter-productive behaviour. Based on the respondents' statements, internal motivation factors are considered to be of crucial importance in the question of the tendency regarding counterproductive work behaviour among environmental workers.

Place, publisher, year, edition, pages
2020. , p. 17
Keywords [en]
Self-Determination Theory, norms, counterproductive, motivation.
Keywords [sv]
Self-Determination Theory, normer, kontraproduktivt beteende, motivation.
National Category
Psychology
Identifiers
URN: urn:nbn:se:hig:diva-32820OAI: oai:DiVA.org:hig-32820DiVA, id: diva2:1443678
Subject / course
Psychology
Educational program
Human resources and labour relations
Presentation
(Swedish)
Supervisors
Examiners
Available from: 2020-06-22 Created: 2020-06-18 Last updated: 2023-07-11Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
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