ABSTRACT

Title:

Job training in multinational companies --The case of Carl Zeiss in China

Level:

Final assignment for Master Degree in Business Administration

Author:

Jiawen Zhou, Meiyuan Liu

Supervisor:

Ehsanul Huda Chowdhury

Examiner:

Maria. Fregidou-Malama

Date:

05/2014

Aim:

Job training has been treated as the most popular approach to help with improving employees’ performance as well as company’s performance. However, some studies argue that there is some ineffectiveness in job training. This study aims to investigate employees’ needs for job training, the effectiveness and ineffectiveness of job training.

Method:

This study used both qualitative method and quantitative method through questionnaire and interviews. The findings were reported by analysis of mean method and standard deviation method.

Result & Conclusions:

This study shows that the more job training employees receivethe better performance they have. Another result of this study is that technology department employees have higher turnover intentionthan other departments after they receivejob training.

Suggestions for future research:

The limitation of this study is that it did not show much about the financial benefit of job training. Future research coulddone focusingmoreon this aspect. In addition, the transfer from training to application is also needed to be investigated later.

Contribution of the thesis:

For human resource managers, this study can givethem some suggestions toplantheirjobtraining program, in order to be more effective For other researchers, it can provide a vividunderstanding on the effects of job trainingin multinational companies.

Key words:

Job training, effectiveness, risk, evaluation, retention