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Critical ingredients of consumer run services: Results of a national survey
University of Michigan.
University of Michigan.
University of Michigan.
University of Michigan.
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2004 (English)In: Community mental health journal, ISSN 0010-3853, E-ISSN 1573-2789, Vol. 40, no 1, p. 47-63Article in journal (Refereed) Published
Abstract [en]

Fidelity criteria are increasingly used in program monitoring and evaluation, but are difficult to derive for emerging models (i.e., those not based on theory or a research demonstration project). We describe steps used to develop and operationalize fidelity criteria for consumer-run (CR) mental health services: articulating and operationalizing criteria based on published literature, then revising and validating the criteria through expert judgments using a modified Delphi method. Respondents rated highest those structural and process components emphasizing the value of consumerism: consumer control, consumer choices and opportunities for decision-making, voluntary participation (and the absence of coercion), and respect for members by staff.

Place, publisher, year, edition, pages
2004. Vol. 40, no 1, p. 47-63
Keywords [en]
Community mental health center, Consumer participation, Empowerment, Fidelity, Mental health services, Program evaluation, Psychosocial rehabilitation, Self-help groups, United States, consumer, evaluation, health program, human, medical literature, mental health service, review, theoretical study, article, epidemiology, organization and management, social support, Community Mental Health Services, Health Care Surveys, Humans
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Health Sciences
Identifiers
URN: urn:nbn:se:hig:diva-38568DOI: 10.1023/B:COMH.0000015217.65613.46Scopus ID: 2-s2.0-2942700024OAI: oai:DiVA.org:hig-38568DiVA, id: diva2:1659597
Available from: 2022-05-20 Created: 2022-05-20 Last updated: 2022-05-20Bibliographically approved

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Holter, Mark

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Citation style
  • apa
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Language
  • sv-SE
  • en-GB
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  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
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Output format
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  • text
  • asciidoc
  • rtf