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Unveiling exogenous gaps enabling a cluster organization’s internationalization process
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration.ORCID iD: 0000-0003-0477-855x
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration.ORCID iD: 0000-0002-1666-4317
Department of Marketing and International Business, Makerere University Business School, Kampala, Uganda.
2024 (English)In: Central European Management Journal, ISSN 2658-0845Article in journal (Refereed) Epub ahead of print
Abstract [en]

Purpose

We examined the internationalization process of business promotion organizations. We focused on the key stages and strategies and how the networks formed during this process can support their partners, particularly SMEs, in facilitating international expansion.

Design/methodology/approach

The theoretical lens: We combined the experiential learning-commitment interplay of the Uppsala model with a similar mechanism focused on business network relationships. A qualitative methodology: We used it to explore the question and the various forms of embeddedness within networks, offering an in-depth examination, particularly in the challenging natural settings of a cluster organization in geographic information systems (GIS).

Findings

We found that the cluster organization’s internationalization began regionally, forging connections with clusters in the Nordic and Baltic countries and Europe. Over time, the cluster recognized the importance of innovation leadership, leading to the integration of its core competencies with complementary technologies from other global geospatial technology hubs.

Research limitations/implications

The study fills research gaps by examining global linkages between regional clusters and international partners, focusing on external gaps. We explored how clusters can leverage global innovation systems and networks for matchmaking, capitalization and investment. Moreover, we addressed the need for more research on cross-cluster gaps and barriers to global market interaction. By providing insights into expanding beyond local interactions, the study enhances understanding of how clusters can increase the global reach and competitiveness of firms within them.

Originality/value

The platform established during the internationalization process was crucial, as SMEs within clusters often lack the resources, time and expertise to enter international markets alone. This platform helps SMEs overcome barriers such as size, resources and unfamiliarity with foreign markets.

Place, publisher, year, edition, pages
Emerald , 2024.
Keywords [en]
formal and informal networks, small and medium-sized enterprises (SMEs), global market, internationalization process, business promotion organizations, cluster organizations
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:hig:diva-46133DOI: 10.1108/cemj-07-2023-0319ISI: 001369366300001Scopus ID: 2-s2.0-85211114616OAI: oai:DiVA.org:hig-46133DiVA, id: diva2:1919292
Funder
Swedish Agency for Economic and Regional Growth, 20359844Available from: 2024-12-09 Created: 2024-12-09 Last updated: 2024-12-16Bibliographically approved

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Osarenkhoe, AihieFjellström, Daniella

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