hig.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Connection Between External Environment and Internal Strategy: a case study of Scandinavian Airlines System
University of Gävle, Department of Business Administration and Economics.
University of Gävle, Department of Business Administration and Economics.
2009 (English)Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
Abstract [en]

A variety of factors are the reasons for adjusting or changing company’s strategy, such as the change of customer demand, company’s internal financial factors, the influence of external environment and so on. This research is to find out the link between the change of external environment and the adjustment of internal strategy. Choose the suspension of one flight in SAS as the case to state this point. Show the strategy change of SAS when they were facing the serious impact of financial crisis.

SAS as the biggest airline in North Europe it could be a typical firm to investigate this kind of situation. A deep-interview and reading the published reports of SAS are the main data collection approached. Some resources were from the internet because it is real-time news and the reports from the company are published on their website. The interviewee is from the top of the company who is familiar this area and has full experience in international business. The study used lots of theories from different books and journals to integrate the information that we collected to analysis and achieve our final conclusion.

After analyzed the study it found the SAS used the retrenchment strategy as their new international strategy to reverse the negative situation. The financial crisis affected the customer demand badly not just in China also around the world and forced them to change the strategy. The report ultimate believed there were still a lot of other factors, beside the financial crisis, caused the adjustment of strategy in SAS.

Place, publisher, year, edition, pages
2009. , p. 38
Keywords [en]
financial crisis, retrenchment strategy, Scandinavian Airlines System (SAS), customer demand, suspension of Stockholm-Beijing flight
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hig:diva-5835Archive number: E3BA: DiVA 144/09OAI: oai:DiVA.org:hig-5835DiVA, id: diva2:276887
Presentation
(English)
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2009-11-26 Created: 2009-11-12 Last updated: 2009-11-26Bibliographically approved

Open Access in DiVA

fulltext(278 kB)9319 downloads
File information
File name FULLTEXT01.pdfFile size 278 kBChecksum SHA-512
c1e385cddb1b3d61ea727ef87b76bc811dd118b44655c252f25867bc5f194deebffd73872f013c53f85a8c285bc571393489359b2da3034f8c1ed16a1b7e7abe
Type fulltextMimetype application/pdf

By organisation
Department of Business Administration and Economics
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 9586 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 2225 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf