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Förebyggande strategier: Socialsekreterares och arbetsledares perspektiv på hur hot och våld hanteras inom socialtjänsten
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this study was to investigate how our selected municipalityaddressed theirpreventive work regarding threat and violence among social workers, what strategies social workers have to overcome intimidating situations, and also what level of education social workers have. Previous research shows that education for social workers inthis topicoften is neglected. The study was conducted by one focus group interview with social workersall working inchild and familywelfarein our selected municipality. The main result of the study is that social workers experience that the municipalitysinternal agenda against threat and violence works well and gives support in their work. Despite this,the social workers expressed a desire to get morerelevant education about threats and violence to be able toavoid risk-taking behavior and be able to perform a more secure job. According to the social workers some of the strategies that affected the safety in their profession was the possibilityto have a direct and clear communication with the client to try and make the meeting between client and social workers more relaxed.

Abstract [sv]

Syftet med denna kvalitativa studie var att undersöka hur den utvalda kommunen hanterade det förebyggande arbetet angående hot och våld bland socialarbetare, vilka strategier socialarbetare har för att bemästra hotfulla situationer, samt vilken utbildningsnivå socialarbetare har. Tidigare forskning visaratt utbildning för personalen inom detta område ofta är eftersatt. Undersökningen genomfördes via en fokusgruppsintervju med socialarbetare som alla var kopplade till individ och familjeomsorgen (IFO) i vår undersökta kommun. Studiens huvudresultat visade att socialarbetarna upplever att kommunens handlingsplan gällande hot och våld är välfungerande och ger dem stöd i deras arbete. Dock ansåg socialarbetarna att mer relevant utbildning inom hot och våld skulle var önskvärt för att undvika riskbeteenden samt kunna utföra ett säkrare arbete. Några av de strategier som enligt socialarbetarna påverkade tryggheten i yrket var att ha en rak och tydlig kommunikation med klienten samt att försöka avdramatisera mötet mellan klient och socialarbetare.

Place, publisher, year, edition, pages
2016. , 48 p.
Keyword [en]
Internal agenda, procedures, strategies, personal treatment, education
Keyword [sv]
Handlingsplan, rutiner, strategier, bemötande, utbildning
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-23915OAI: oai:DiVA.org:hig-23915DiVA: diva2:1090776
Subject / course
Social work
Educational program
Social work
Supervisors
Examiners
Available from: 2017-04-27 Created: 2017-04-25 Last updated: 2017-04-27Bibliographically approved

Open Access in DiVA

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File name FULLTEXT01.pdfFile size 599 kBChecksum SHA-512
e3e71bc7bfd7fd5393bad93e9d336199695f945994bfc132a98f36be2d10c9a39800a57f64ac87af0eb3bd144664c2c26a7d9066b83737dd63f54006c4fb9a43
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf