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Chefens ledarskapsförmågor och dess påverkan på medarbetarnas arbetstillfredsställelse
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology, Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology, Psychology.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med studien var att undersöka hur två av chefens ledarskapsförmågor (kommunikationskompetens och förmåga att motivera) predicerar medarbetarnas arbetstillfredsställelse. Studien genomfördes utifrån en nätbaserad enkät på ett företag inom försäkringsbranschen. Totalt 74 respondenter deltog i studien. Mätinstrumenten som användes var Minnesota Satisfaction Questionnaire (MSQ), Communicator Competence Questionnaire och Motivating Language Scale. En multipel regressionsanalys visade att chefens kommunikationskompetens predicerar medarbetarnas arbetstillfredsställelse i högst grad och att chefens förmåga att motivera inte visades predicera medarbetarnas arbetstillfredsställelse.

Abstract [en]

Title: The manager's leadership skills and its impact on employees' job satisfaction.

The purpose of the study was to investigate how two of the managerial leadership skills (communicator competence and ability to motivate) predicts the employees' job satisfaction. The study was conducted on the basis of a web-based survey of an insurance company. A total of 74 respondents participated in the study. The measuring instruments that were used for the study were Minnesota Satisfaction Questionnaire (MSQ), Communicator Competence Questionnaire and Motivating Language Scale. A multiple regression analysis showed that the manager's communicator competence predicts the employee's job satisfaction to the fullest extent and the manager's ability to motivate was shown not to predict the employee's job satisfaction.

Place, publisher, year, edition, pages
2017. , 14 p.
Keyword [en]
Communicator competence; Ability to motivate; Leadership skills; Job satisfaction
Keyword [sv]
Kommunikationskompetens; Förmåga att motivera; Ledarskapsförmågor; Arbetstillfredsställelse
National Category
Psychology Work Sciences
Identifiers
URN: urn:nbn:se:hig:diva-24345OAI: oai:DiVA.org:hig-24345DiVA: diva2:1111297
Subject / course
Psychology
Educational program
Human resources and labour relations
Supervisors
Examiners
Available from: 2017-06-21 Created: 2017-06-18 Last updated: 2017-06-25Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf