It is interesting to examine the concept of family care when describing relatives' experience. This article presents a model of caring from relatives' perspective; it was developed using an abductive design composed of induction, deduction, and abduction. Reaching the infinite through the abductive process, it is possible to describe a model of caring from relatives' perspective being in the atmosphere of community where there is someone present who knows how it really is. A model named Terra caritatis, through which suffering is alleviated in an atmosphere of solidarity, is developed and is presented in this article.