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Förändring = Förbättring?: En studie av hur några användare skattar och upplever förändringar i ett datorstöd
University of Gävle, Department of Education and Psychology.
2008 (Swedish)Independent thesis Basic level (degree of Bachelor), 20 points / 30 hpStudent thesis
Abstract [en]

Human-computer interaction is central for computer assisted development. The aim was to investigate the user experience of a new (U2) compared to an old (U1) computer system, within a cognitive psychology frame of reference. Six subjects, frequently using the system, participated in the study. It was shown that the new (U2) compared to the old system (U1) enhanced and supported more the users’ system related procedures/tasks. Following issues were also indicated as important when an existing system functionality were replaced with a new one: (1) that the users see the benefits of the new functionality; (2) that the users recognize menus, toolboxes, terminology, colors etc. from the other parts of the computer system; (3) that the users understand how the new enhanced functionality supports them in their busi-ness procedures/tasks. The practical implication of the results obtained is that the new (U2) compared to the old system (U1) will enhance more the users’ daily tasks especially when multiple parcels or letter have to be managed.

Place, publisher, year, edition, pages
2008. , 20 p.
Keyword [en]
computer system, cognitive
National Category
Psychology
Identifiers
URN: urn:nbn:se:hig:diva-663Archive number: V08-033OAI: oai:DiVA.org:hig-663DiVA: diva2:120245
Uppsok
samhälle/juridik
Supervisors
Examiners
Available from: 2008-09-09 Created: 2008-09-09

Open Access in DiVA

fulltext(118 kB)198 downloads
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80a838ef31a728154ded0f5fdd57de2fdb3a0413f4ce88992487f9ffcce140475c1015bc
Type fulltextMimetype application/pdf

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Department of Education and Psychology
Psychology

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf