hig.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Conditions for helping relations in specialized personal social services: a client perspective on the influence of organizational structure
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Criminology, Social Work.ORCID iD: 0000-0002-8532-4383
Umeå universitetet, Institutionen för socialt arbete.ORCID iD: 0000-0002-5867-234X
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Criminology, Social Work.ORCID iD: 0000-0002-2885-0635
2020 (English)In: Nordic Social Work Research, ISSN 2156-857X, E-ISSN 2156-8588, Vol. 10, no 4, p. 356-368Article in journal (Refereed) Published
Abstract [en]

This article highlights organizational structure as a factor influencing conditions for helping relations. It is based on a survey study and an interview study, both directed at parents in families that have parallel contacts in different parts of Swedish personal social services (PSS). The aim is to describe and analyse conditions for helping relations when clients with complex needs encounter specialized PSS.

Low system trust, people processing dimensions of work, and an organizational and a professional emphasis on formal organizational structures and boundaries were found to constitute unfavourable conditions. Conversely, an occurrence of individual trust, people sustaining and people changing dimensions of work, as well as informal organization and individual social workers’ boundary spanning efforts, constituted favourable conditions. The article concludes that greater understanding of how clients are affected by contextual service conditions can give some pointers towards how to generally improve services for vulnerable and disadvantaged populations.

Place, publisher, year, edition, pages
Taylor & Francis , 2020. Vol. 10, no 4, p. 356-368
Keywords [en]
Helping relations, social services, organizational structure, specialization, client perspective
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-29406DOI: 10.1080/2156857X.2019.1596148Scopus ID: 2-s2.0-85086223605OAI: oai:DiVA.org:hig-29406DiVA, id: diva2:1299647
Part of project
Informal organization in specialized personal social services - an unexplored path to service integration for clients with complex needs, Forte
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2018-01352Available from: 2019-03-28 Created: 2019-03-28 Last updated: 2022-09-22Bibliographically approved

Open Access in DiVA

fulltext(1597 kB)575 downloads
File information
File name FULLTEXT01.pdfFile size 1597 kBChecksum SHA-512
544a8d5190b3c1bcdde6320f9451ce7ff417f4abec2ac3bee4795d6b9c1c4400d6682d3f0285166d36717b74db2457abf2d90818afb8be20a24263d4b2b3255d
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records

Grell, PärAhmadi, Nader

Search in DiVA

By author/editor
Grell, PärBlom, BjörnAhmadi, Nader
By organisation
Social Work
In the same journal
Nordic Social Work Research
Social Work

Search outside of DiVA

GoogleGoogle Scholar
Total: 575 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 900 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf