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Konsulters komplexa förhållande till organisationslojalitet mellan konsultföretag och kundföretag
University of Gävle, Faculty of Health and Occupational Studies, Department of Occupational and Public Health Sciences, Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Occupational and Public Health Sciences, Psychology.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Sustainable development
Sustainable development according to the University's criteria is not relevant for the essay/thesis
Alternative title
The complexity of organizational commitment in temporary work employment (English)
Abstract [sv]

Syftet med denna studie var att undersöka hur heltidsanställda konsulter skattar sin affektiva organisationslojalitet mot konsultföretaget de är anställda av och kundföretaget de arbetar på. Vidare undersöktes om denna lojalitet var konkurrerande eller samverkande mellan företagen. Studien undersökte även hur konsulter skattar den normativa och pågående lojaliteten mellan företagen, samt om aspekter som ålder och uppdragslängd hade någon inverkan på konsulternas organisationslojalitet i de tre dimensionerna. Totalt deltog 114 konsulter från två globala konsultföretag där de fick svara på en webbenkät med två identiska delar, 11 påståenden för varje företag. För att se om presentationsordningen hade någon inverkan fick 46 av respondenterna börja med att fylla i påståenden rörande sitt konsultföretag och 68 fick istället börja med kundföretaget. Resultatet visade att det fanns en skillnad i den affektiva och normativa lojaliteten mellan konsult- och kundföretaget. Konsulterna skattade dessa två lojalitetsdimensioner högre på kundföretaget än konsultföretaget. Vidare visade resultatet att den affektiva lojaliteten samverkade mellan de två aktörerna och att ålder samt uppdragslängd inte hade någon inverkan på konsulternas organisationslojalitet. Resultatet visade även att presentationsordningen hade haft en inverkan på den affektiva lojaliteten.

Abstract [en]

The purpose of this study was to, examine how full-time temporary workers estimated their affective organizational commitment towards their temporary work agency and their client organizations. The study also examined whether the affective commitment competed or co-operated between the two companies and how temporary workers estimated the normative and continuance commitment. Furthermore, the study also examined if aspects such as age and contract duration had any impact on the temp workers' organizational commitment in the three commitment-scales. A total of 114 temporary workers from two global temporary work agencies participated by answering a web survey with two identical parts with 11 statements for each organization. In order to see if the presentation-order had any impact, 46 of the respondents started by answering the statements concerning their temporary agency organization and 68 started with the client organization. The result showed a difference on the affective and normative commitment between the temporary agency and the client organization. Temporary workers estimated these two commitment-scales higher for the client organization than for the temporary agency organization. The result also showed that the affective commitment co-operated between the temporary agency and the client organization and that the order of presentation had an impact on the affective commitment-scale. Age and contract duration did not have any impact on the temp workers' organizational commitment.

Place, publisher, year, edition, pages
2019. , p. 24
Keywords [en]
Organizational commitment, temporary work agency, temp workers, affective, normative, continuance, client organization
Keywords [sv]
Organisationslojalitet, konsultföretag, konsulter, affektiv, normativ, pågående, kundföretag
National Category
Psychology (excluding Applied Psychology)
Identifiers
URN: urn:nbn:se:hig:diva-29632OAI: oai:DiVA.org:hig-29632DiVA, id: diva2:1319538
Subject / course
Psychology
Educational program
Human resources and labour relations
Supervisors
Examiners
Available from: 2019-06-18 Created: 2019-06-02 Last updated: 2019-06-18Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
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  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf