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Möjligheter och begränsningar inom arbetet med ekonomiskt bistånd: En kvalitativ studie om socialsekreterares handlingsutrymme
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Criminology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Criminology.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Possibilities and limitations within the work of social assistance and income support : A qualitative study of social workers discretion (English)
Abstract [sv]

Uppsatsen syftade till att undersöka hur olika socialsekreterare resonerade i sina bedömningar inom ekonomiskt bistånd samt hur socialsekreterarna uppfattade och tillämpade sitt handlingsutrymme. Fem socialsekreterare intervjuades i en kvalitativ intervjustudie där även två vinjettfall ingick. Resultatet påvisade viss variation i resonemang och bedömningar samt att tid, ärendebelastning och samverkan med andra myndigheter enligt socialsekreterarna hade störst inverkan på deras handlingsutrymme. Resultatet motsade en del tidigare forskning, genom att organisatoriska kontrollmekanismer inom socialt arbete även kan upplevas som positivt för socialarbetarnas handlingsutrymme. Generellt sett kände sig majoriteten av socialsekreterare tämligen fria i sin yrkesutövning. Skillnader i socialsekreterarnas resonemang analyserades samt diskuterades. Vissa socialsekreterare tillämpade ett tämligen byråkratiskt förhållningssätt gentemot klienter och deras ansökningar, medan andra socialsekreterare fokuserade på alliansbyggande i sina bedömningar och resonemang. Utrymmet för socialsekreterarna att själva välja vilket förhållningssätt de önskade inta föreföll vara stort.

Abstract [en]

The aim of the study was to examine how social workers working with income support reasoned in their assessments and to examine how they perceived and applied their discretion. Five social workers were interviewed in a qualitative study, which also included two vignettes. Results showed that reasoning and assessments varied to some extent. The social workers described time, caseload and collaboration with other authorities as challenges, limiting their discretion. The results contradicted some previous research, as the social workers described positive aspects of organisational control mechanisms in relation to discretion. Generally they all felt rather free in the exercise of their profession. Differences in social workers reasoning were analysed and discussed. Some social workers applied a rather bureaucratic approach regarding clients, whilst others focused more on alliance building in their assessments. There seemed to be room to choose which approach to take depending on the social worker’s perception of the situation.

Place, publisher, year, edition, pages
2019. , p. 50
Keywords [en]
discretion, income support, street-level bureaucrat, social work, vignette study
Keywords [sv]
handlingsutrymme, ekonomiskt bistånd, gräsrotsbyråkrat, socialt arbete, vinjettstudie
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-30255OAI: oai:DiVA.org:hig-30255DiVA, id: diva2:1331064
Subject / course
Social work
Educational program
Social work
Supervisors
Examiners
Available from: 2019-06-27 Created: 2019-06-26 Last updated: 2019-06-27Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf