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When Objects Are Talking: How Tacit Knowing Becomes Explicit Knowledge
Lund university.ORCID iD: 0000-0003-3323-907X
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration.
2019 (English)In: Journal of Small Business Strategy, ISSN 1081-8510Article in journal (Refereed) Accepted
Abstract [en]

The objective of this paper is to build a model of how tacit knowing is externalised and becomes reflected external knowledge. 

Knowledge Management (Nonaka, 1991, 1994; Nonaka, Toyama and Konno, 2000) is an important field in Business Administration. Based on the model provided by Nonaka and his colleagues, researchers and practitioners have fallen into the pipe dream that employees’ tacit knowledge can be coded and canned in computers (structural capital), eventually leading to the enterprise without humans. Earlier critics (Gourlay, 2002, 2006; Gourlay and Nurse, 2005, Grant, 2007; Author 1, 2016a, 2019) of the knowledge management paradigm have shown that it does not understand Polanyi’s concept tacit knowing and that it is much more complicated to “externalize” such knowing than presumed by KM. The understanding in extant management literature of this process has been very problematic. 

Building on concepts in philosophy, psychology, pedagogics, organizational science, and engineering, a model is built and exemplified. This paper develops a theoretical framework for how tacit knowing can be externalized, what is required for such an externalization, and discusses the problems in such externalization, limiting it.

Place, publisher, year, edition, pages
2019.
Keywords [en]
Tacit knowing, externalization, reflected knowledge, boundary objects
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hig:diva-31246OAI: oai:DiVA.org:hig-31246DiVA, id: diva2:1376827
Available from: 2019-12-10 Created: 2019-12-10 Last updated: 2020-01-08Bibliographically approved

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Philipson, Sarah

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CiteExportLink to record
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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf