Staff working life and older persons' satisfaction with care: a multilevel, correlational designShow others and affiliations
2021 (English)In: Journal of Nursing Care Quality, ISSN 1057-3631, E-ISSN 1550-5065, Vol. 36, no 1, p. 7-13Article in journal (Refereed) Published
Abstract [en]
BACKGROUND: The importance of staff working life for staff well-being has been demonstrated in several studies; less research has focused on staff working life and older persons' satisfaction with care.
PURPOSE: The study aim was to study relationships between 1) staff assessments of their structural conditions/empowerment in elderly care, psychological empowerment, and job satisfaction and (2) older persons' satisfaction with care.
METHODS: A multilevel, cross-sectional, and correlational design was applied using questionnaire data on working life (1021 staff members) and unit-level data (40 elderly care units) on older persons' satisfaction with care.
RESULTS: Statistically significant relationships were found between all 3 working life variables and older persons' satisfaction with care. Furthermore, the results revealed an indirect/mediating effect of job satisfaction between structural empowerment and satisfaction with care, but not for psychological empowerment.
CONCLUSIONS: Staff structural empowerment, psychological empowerment, and job satisfaction are linked to older persons' satisfaction with care.
Place, publisher, year, edition, pages
Wolters Kluwer , 2021. Vol. 36, no 1, p. 7-13
Keywords [en]
elderly care, empowerment, job satisfaction, nurses, quality of care
National Category
Health Sciences
Research subject
Health-Promoting Work
Identifiers
URN: urn:nbn:se:hig:diva-31975DOI: 10.1097/NCQ.0000000000000463ISI: 000595905000004PubMedID: 32079960Scopus ID: 2-s2.0-85097213070OAI: oai:DiVA.org:hig-31975DiVA, id: diva2:1410807
Funder
AFA Insurance2020-03-022020-03-022023-02-17Bibliographically approved