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Lean implementation in geriatric care in a municipal: A case study from Sweden
Högskolan i Jönköping.ORCID iD: 0000-0002-8305-4412
2014 (English)In: Proceedings of 2014 International Conference on Technology Innovation and Industrial Management, 28th-30th May 2014, Seoul, South Korea, 2014, p. S4-87-S4-99Conference paper, Published paper (Refereed)
Abstract [en]

Purpose: The aim of this research is to examine how lean has been implemented at geriatric care in a municipal department in Sweden, focusing on the experiences and challenges of the employees, together with the strengths and weaknesses of the lean philosophy. Design/methodology/approach: The primary method used was a case study with interviews and observations on spot, in combination with a literature study. All with the intention of defining and describing lean, its value, and how organizations generally apply lean. Findings: All sources of information have shown that there are many advantages with lean such as better communication and a better-organized workplace. In addition, lean tools help to eliminate non-value adding activities (waste). However, implementations also bring about issues and challenges such as the difficulty of creating a long lasting lean commitment. A lack of follow-ups and the decreasing demand for lean from the executives have been the main issues within the geriatric care. The next step might be to create a common organizational culture, which is permeated with continuous improvements, focusing on value-adding activities for the residents and others stakeholders. Originality/value: Very few studies have addressed lean implementation in geriatric care as well as in a municipal department.

Place, publisher, year, edition, pages
2014. p. S4-87-S4-99
Keywords [en]
Lean, continuous improvements, management, organizational development
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:hig:diva-31828OAI: oai:DiVA.org:hig-31828DiVA, id: diva2:1411190
Conference
International Conference on Technology Innovation and Industrial Management, 28th-30th May 2014, Seoul, South Korea
Available from: 2020-03-03 Created: 2020-03-03 Last updated: 2020-03-18Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf