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The Role of Digitalization in SMEs’ Strategy Development: The Case of Sweden
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration. (HARira)ORCID iD: 0000-0002-1666-4317
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration. (HARira)ORCID iD: 0000-0003-0477-855x
2020 (English)In: The Changing Role of SMEs in Global Business: Volume I: Paradigms of Opportunities and Challenges / [ed] Thrassou, A., Vrontis, D., Weber, Y., Shams, S.M.R., Tsoukatos, E., Palgrave Macmillan, 2020, 1, p. 65-88Chapter in book (Refereed)
Abstract [en]

The diffusion of digital technologies has enabled a notable transformation in firms’ boundaries, processes, structures, roles, and interactions. This digital revolution affects a company as a whole, thereby redefining its strategies, entrepreneurial processes, and governance mechanisms or structures. The aim of this study is to understand how digitalization affects small and medium-sized enterprises’ (SMEs’) marketing strategy. The study uses a qualitative approach with semi-structured interviews. The findings demonstrate that digital marketing tools demand few resources and have a positive effect on competitive advantage. The study contributes to our knowledge on how small enterprises develop strategy, showing that they focus on customer preferences. It also shows the benefits of SME digital marketing where digitalizing an enterprise’s marketing activities helps to reduce costs and increase dynamic capabilities to maintain competitive advantage.

Place, publisher, year, edition, pages
Palgrave Macmillan, 2020, 1. p. 65-88
Series
Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business, ISSN 2523-8167 ; 4
Keywords [en]
SMEs, Digitalization, Technology, Marketing, Strategy, Sweden
National Category
Business Administration Other Computer and Information Science
Research subject
Intelligent Industry
Identifiers
URN: urn:nbn:se:hig:diva-34232DOI: 10.1007/978-3-030-45831-7_4Scopus ID: 2-s2.0-85107960893Libris ID: x99cs7p2vlk54wjpISBN: 978-3-030-45831-7 (electronic)ISBN: 978-3-030-45830-0 (print)OAI: oai:DiVA.org:hig-34232DiVA, id: diva2:1500396
Projects
HARira - DigIT
Funder
European Regional Development Fund (ERDF)Available from: 2020-11-12 Created: 2020-11-12 Last updated: 2022-09-22Bibliographically approved

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Fjellström, DaniellaOsarenkhoe, Aihie

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CiteExportLink to record
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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
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Language
  • sv-SE
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  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
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