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Travel and life satisfaction - From Gen Z to the silent generation
Karlstads universitet, Centrum för tjänsteforskning (from 2013).ORCID iD: 0000-0002-6570-6181
Karlstads universitet, Centrum för tjänsteforskning (from 2013).ORCID iD: 0000-0002-7475-680X
Karlstads universitet.ORCID iD: 0000-0001-5398-6633
Kyoto University, JPN.
2020 (English)In: Journal of Transport and Health, ISSN 2214-1405, E-ISSN 2214-1405, Vol. 18, article id 100894Article in journal (Refereed) Published
Abstract [en]

Introduction: The aim of the present study was to examine differences in public transport use, quality perceptions, and travel satisfaction and their relation to life satisfaction across five generations. Methods: Self-report questionnaires (online or by phone) were collected from 3257 respondents (aged 16-90) with varying degree of public transport use, across five cities in northern Europe (Stockholm, Helsinki, Oslo, Copenhagen, Bergen). The data were analyzed in three steps: (i) explorative using Kruskal-Wallis Anovas, (ii) conceptual model testing using PLS-SEM, and (iii) analyses of generational differences regarding public transport quality dimensions, travel satisfaction and life satisfaction through Analyses of variance. Results: In line with our hypothesis and previous research, we find that satisfaction with travel had a positive relationship with life satisfaction, showing once again the importance of acknowledging people's travel satisfaction. Levels of satisfaction linearly increased with generation, but the effect of travel on life satisfaction did not, thus indicating that travel satisfaction is equally important to all. Security/safety was furthermore an important quality attribute directly related to both satisfaction with travel and to life satisfaction. We observed, using multigroup analyses, that the youngest generations are very similar with respect to the importance of quality attributes. People in these generations also travel frequently and have active lifestyles, and are hence very dependent on the transport system. Conclusions: It is concluded that, we need to improve travel experiences and emphasize secure and safe travel, especially for the young, as this is related to their life satisfaction.

Corrigendum to article published in Journal of Transport and Health (2021), Article nr: 100997. DOI: 10.1016/j.jth.2020.100997

Place, publisher, year, edition, pages
2020. Vol. 18, article id 100894
Keywords [en]
Daily travel, Life satisfaction, Generations, PLS-SEM, Public transport quality attributes, Satisfaction with travel
National Category
Economics and Business Psychology
Identifiers
URN: urn:nbn:se:hig:diva-35788DOI: 10.1016/j.jth.2020.100894ISI: 000571103400010Scopus ID: 2-s2.0-85089225370OAI: oai:DiVA.org:hig-35788DiVA, id: diva2:1552754
Note

Correction to article published here: https://doi.org/10.1016/j.jth.2020.100997

Available from: 2020-10-12 Created: 2021-05-06Bibliographically approved

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Olsson, Lars E.Friman, MargaretaLättman, Katrin

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