Performance Evaluation of Medical Academic Libraries Based on DEA ApproachShow others and affiliations
2022 (English)In: International Journal of Information Science & Management, ISSN 2008-8302, Vol. 20, no 2, p. 259-276Article in journal (Refereed) Published
Abstract [en]
Medical academic libraries are required to exemplify and quantify the value of their services to their users and parent organizations. Using the Data Envelopment Approach (DEA) technique, this study reports and discusses the efficiency measurement of the 77 academic libraries in Type1 medical sciences universities in Iran. Eleven (11) input and outputs variables were selected to measure the efficiency and performance of the libraries. The selected variables were: Total volumes held, net volumes added during the research period, number of professional staff, and number of supporting staff (service, security, etc.). The total number of full-time students enrollment, full-time instructional faculties, total personal expenditures (professional and supporting staff), area of the libraries, library spaces, computers, and seating capacities. As representative variables of the services libraries provide to their users, we have selected as outputs opening hours per week, the number of registered readers/members (students, faculty, etc.), circulation transactions, and the number of reader visits or attendance. The input-oriented BCC model analyzed libraries' efficiency and benchmarked each inefficient unit by determining and introducing similar efficient units in terms of services and multiple parameters. Out of the 77 libraries analyzed, 30 libraries were efficient, and 47 were ranked as inefficient. By addressing the performance details of each of the introduced units as a benchmark, the finding of this study can help the gatekeeper of these universities to plan and modify their library work plans to improve performance and achieve full efficiency.
Place, publisher, year, edition, pages
2022. Vol. 20, no 2, p. 259-276
Keywords [en]
Academic Libraries, Data Envelopment Analysis, Library Evaluation, Performance Evaluation, Super Efficiency, Technical Performance
National Category
Other Social Sciences
Identifiers
URN: urn:nbn:se:hig:diva-39617Scopus ID: 2-s2.0-85129263786OAI: oai:DiVA.org:hig-39617DiVA, id: diva2:1684121
Note
Article; Accession Number: 157896795; Najafi, Ali 1; Email Address: anajafi@tums.ac.ir; Masoumi, Davoud 2; Email Address: davoud.masoumi@hig.se; Sheikhshoaei, Fatemeh 3; Email Address: Fashoaei@sina.tums.ac.ir; Razavi Hajiagha, Seyed Hossein 4; Email Address: h.razavi@khatam.ac.ir; Zamani, Zahra 5; Email Address: zamanizhm@gmail.com; Sefiddashti, Sara Emamgholipour 6; Email Address: s-emamgholipour@tums.ac.r; Affiliations: 1 : Ph.D., Director of the Medicine School Library, School of Medicine, Tehran University of Medical Sciences, Tehran, Iran.; 2 : Senior Lecturer and Quality Coordinator, Department of Education, Communication and Learning, University of Gävle, Sweden.; 3 : Associate Prof., Department of Medical Library and Information Science, Tehran University of Medical Science, Tehran, Iran.; 4 : Associate Prof., Department of Industrial Management, Khatam University, Tehran, Iran.; 5 : MD, MPH, Community Medicine Specialist, Tehran University of Medical Sciences, Tehran, Iran.; 6 : Associate Prof., Department of Health Management & Economics, Tehran University of Medical Sciences, Tehran, Iran.; Source Info: 2022, Vol. 20 Issue 2, p259; Author-Supplied Keyword: Academic Libraries; Author-Supplied Keyword: Data Envelopment Analysis; Author-Supplied Keyword: Library Evaluation; Author-Supplied Keyword: Performance Evaluation; Author-Supplied Keyword: Super Efficiency; Author-Supplied Keyword: Technical Performance; Number of Pages: 18p; Document Type: Article
2022-07-212022-07-212022-12-05Bibliographically approved