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Digital communication with children and youth in out-of-home care: social workers’ perspective: A qualitative study in Swedish Child Welfare Services
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Criminology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Criminology.
2023 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The social work profession, which traditionally relied on face-to-face interactions with clients, has been increasingly using digital communication. Though research has directed its attention to this phenomenon in a post Covid-19 era, very little data is available from professionals’ perspectives, particularly those working with children and families. Thus, this study aimed to explore how social workers from the Swedish Child Welfare Services have adapted to the new era of digital communication with children and youth placed in out-of-home care. We interviewed four social workers working in three different municipalities. A thematic analysis was used to interpret the results through the lens of Goffman’s interaction order theory. The findings show that digital communication has become part of the social workers’ daily routine. However, its application has both opportunities and challenges, and the participants’ responses indicate that a hybrid and reflective practice tailored to the children’s individual needs would be beneficial.

Place, publisher, year, edition, pages
2023.
Keywords [en]
Digitalization, digital communication, child welfare services, children and youth, out-of-home care
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-42505OAI: oai:DiVA.org:hig-42505DiVA, id: diva2:1775341
Subject / course
Social work
Educational program
Bachelor of Science in Social Work - Specialization International Social Work
Supervisors
Examiners
Available from: 2023-06-28 Created: 2023-06-26 Last updated: 2023-06-28Bibliographically approved

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fulltext(521 kB)212 downloads
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7836aed44fcdbde9407df37ac28c83cbd0265227cbe7f6ad6f334d4190e78f720fdb14216c123ed03f4a25ecd7c93bbffcb2ec2fd631ae92d85ecbd4370e2123
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Department of Social Work and Criminology
Social Work

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf