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Socialt arbete på distans: En kvalitativ studie om socialsekreterare och biståndshandläggares erfarenheter av deras arbete och välbefinnande under covid-19 pandemin
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work, Criminology and Public Health Sciences.
2022 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Social work at a distance : Social workers experiences of working during the pandemic (English)
Abstract [en]

There is a lot of research regarding the work situation in health care during the pandemic but limited research regarding the work situation in social services. Above all, there is a lack of research in a Swedish context. Based on this, the purpose of the study was to investigate social workers’ experiences of working in the social services during the pandemic. Qualitative semi-structured interviews conducted on zoom were used. The theoretical framework consisted of the Demand-Control-Support model (Karasek & Theorell, 1990) and Sense of Coherence (Antonovsky, 2005). A total of 11 social workers participated in the study. The results showed that the pandemic led to changes in work such as changed workload, teleworking and digital meetings. For many, distance work was perceived as contributing to increased flexibility in work as well as increased quality of life, but not as well for those who were new to the profession or handled urgent cases and for social workers who have family. Furthermore, the results showed that digital meetings worked more or less well with different clients based on age, language skills, technical competence and access to technical equipment. The conclusions are that teleworking can contribute to promoting employees' health as well as it can lead to work becoming more developing and stimulating. Though, it is important to increase accessibility to colleagues and managers during continued teleworking. Furthermore, digital meetings can also work well in the future for collaboration and constitute a good complement to physical meetings in the work with clients.

Place, publisher, year, edition, pages
2022. , p. 57
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-43931OAI: oai:DiVA.org:hig-43931DiVA, id: diva2:1845544
Subject / course
Social work
Educational program
Master Programme in Social Work
Supervisors
Examiners
Available from: 2024-03-20 Created: 2024-03-19 Last updated: 2024-03-20Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf