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Navigering mellan tillitsbaserat ledarskap och marknadsorienterade arbetsmetoder i äldreomsorgen: En kvalitativ studie kring första linjens chefers upplevelser och utmaningar i stora och små kommuner
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work, Criminology and Public Health Sciences.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work, Criminology and Public Health Sciences.
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of the study is to investigate how first-line managers in municipal elderly care perceive and manage the balance between market-oriented working methods and trust-based leadership. The study also aims to investigate whether these experiences differ depending on whether the managers work in small or large municipalities. The method in this study was qualitative semi-structured interviews with six informants working as first-line managers in a municipal nursing home. The experience of working as a first-line manager differs, as several of the informants feel that they have less participation in decision-making processes and have to report upwards a lot, which leads to difficulties in working in a trust-based way. First-line managers in smaller municipalities experience a closeness to superiors and others in the organisation, which makes them feel more involved. The results are discussed in relation to previous research and analysed with the theories Job-demand resources and Coping. 

Abstract [sv]

Syftet med studien är att undersöka hur första linjens chefer på inom kommunal äldreomsorg upplever och hanterar balansen mellan marknadsorienterade arbetsmetoder och tillitsbaserat ledarskap. Studien ämnar också undersöka om dessa upplevelser skiljer sig åt beroende på om cheferna arbetar i små eller stora kommuner. Metoden i denna studie var kvalitativa semistrukterade intervjuer med sex informanter som arbetar som första linjens chef på kommunalt SÄBO. Upplevelsen av arbetet som första linjens chef skiljer sig åt då flera av informanterna upplever att de har mindre delaktighet i beslutsprocesser och får rapportera mycket uppåt, vilket leder till svårigheter att arbeta tillitsbaserat. Första linjens chefer i mindre kommuner upplever en närhet till stegen över sig och övriga inom organisationen vilket gör att de känner sig mer delaktiga. Resultatet diskuteras i förhållande till tidigare forskning samt teorierna Job-demand resources och Coping.

Place, publisher, year, edition, pages
2024. , p. 43
Keywords [en]
eldercare, first-line manager, New Public Management, nursing home, trust-based leadership
Keywords [sv]
första linjens chef, New Public Management, särskilt boende, tillitsbaserat ledarskap, äldreomsorg
National Category
Sociology
Identifiers
URN: urn:nbn:se:hig:diva-45066OAI: oai:DiVA.org:hig-45066DiVA, id: diva2:1879847
Subject / course
Social work
Educational program
Social work
Supervisors
Examiners
Available from: 2024-07-01 Created: 2024-06-28 Last updated: 2024-07-01Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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