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Continuous and changing stakeholder engagement for organisational sustainability: Proposing the stakeholder engagement flow model
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Management, Industrial Design and Mechanical Engineering, Industrial Management. University of Gävle, Center for Logistics and Innovative Production.ORCID iD: 0000-0003-3508-5246
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Management, Industrial Design and Mechanical Engineering, Industrial Management. University of Gävle, Center for Logistics and Innovative Production.
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Management, Industrial Design and Mechanical Engineering, Industrial Management. University of Gävle, Center for Logistics and Innovative Production.ORCID iD: 0000-0002-8305-4412
2024 (English)In: Corporate Social Responsibility and Environmental Management, ISSN 1535-3958, E-ISSN 1535-3966, Vol. 31, no 6, p. 6061-6074Article in journal (Refereed) Published
Abstract [en]

Stakeholder engagement has been at the forefront of the organisational sustainability debate, particularly focusing on operational sustainability practices (OSP). While sustainability literature increasingly focuses on sustainable business models (SBMs) and the relationship to OSP, research on stakeholder engagement in SBMs and how this relates to engagement in OSP has been scarce. Based on case study research, this paper contributes to the debate by first providing empirical evidence on engagement practices for implementing SBMs. Second, this paper proposes the stakeholder engagement flow model, highlighting how stakeholder engagement for implementing SBMs need to be adapted in relation to stakeholder engagement in OSP. While stakeholder engagement is often continuous for a broad range of stakeholders, successfully implementing SBMs may also require changing engagement practices both in terms of engagement approach and role of stakeholders. The results advance the theoretical debate on stakeholder engagement for organisational sustainability and support practitioners to rethink and evaluate their stakeholder engagement efforts when aiming to implement OSP and SBMs.

Place, publisher, year, edition, pages
Wiley , 2024. Vol. 31, no 6, p. 6061-6074
Keywords [en]
operational sustainability practices, stakeholder engagement, stakeholder theory, sustainable business models
National Category
Other Mechanical Engineering Economics and Business
Research subject
Intelligent Industry
Identifiers
URN: urn:nbn:se:hig:diva-45209DOI: 10.1002/csr.2908ISI: 001265124200001Scopus ID: 2-s2.0-85197746560OAI: oai:DiVA.org:hig-45209DiVA, id: diva2:1883589
Available from: 2024-07-10 Created: 2024-07-10 Last updated: 2024-11-11Bibliographically approved
In thesis
1. Walking old paths with new perspectives. Stakeholder engagement for organisational sustainability
Open this publication in new window or tab >>Walking old paths with new perspectives. Stakeholder engagement for organisational sustainability
2023 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Stakeholder engagement has been recognised as one of the main principles for organisational sustainability. However, there is only limited knowledge on the role of stakeholder engagement in evolving organisational sustainability approaches such as sustainable business models (SBM) and circular economy (CE). There is also only fragmented research on how organisations engage with stakeholders and how the engagement needs to be adapted to facilitate the transition to SBMs and CE in relation to existing sustainability approaches focused on organisational sustainability practices (OSP). The purpose of this thesis is therefore to enhance knowledge on stakeholder engagement for organisational sustainability, considering the role, practices and potential to facilitate transitions to SBMs and CE in relation to OSP.

Three research questions drive this thesis which compiles five papers based on four individual studies. The first and the second study concentrate on how organisations engage with stakeholders for OSP and SBM, applying quantitative and qualitative methods respectively. The third study analyses the role of stakeholder engagement in SBMs, using a systematic literature review. The fourth study explores how stakeholder engagement needs to be adapted for SBMs and CE in relation to OSP, using qualitative methods.

The results reveal the multi-faceted role of stakeholder engagement in SBMs and CE. Engagement practices for SBMs are dependent on the focus and intended outcome, while engagement for CE was extended and levelled up in relation to engagement for OSP. Continuous and changing engagement practices are needed to facilitate the transition to SBMs, and the conceptual understanding of stakeholder engagement from linear to circular needs to be adapted for CE transitions. 

This thesis contributes to sustainability, stakeholder, business model and CE literature by providing new perspectives on the role, extent, and form of stakeholder engagement for organisational sustainability. For practitioners, insights are offered on how to foster stakeholder engagement and with that move towards organisational sustainability.

Abstract [sv]

Intressentengagemang anses utgöra en av huvudprinciperna för organisatorisk hållbarhet. Kunskapen om dess roll när det kommer till utvecklande av organisatoriska hållbarhetsansatser, såsom hållbara affärsmodeller (HA) och cirkulär ekonomi (CE), är emellertid begränsad. Det finns dessutom endast fragmenterad forskning om hur organisationer engagerar sig med sina intressenter och hur engagemanget behöver anpassas för att underlätta övergången från befintliga hållbarhetsansaster fokuserade på organisatoriska hållbarhetspraxis (OH) till HA och CE. Syftet med denna avhandling är därför att öka kunskapen om intressentsengagemang för organisatorisk hållbarhet, med hänsyn till dess roll, praxis och potential för att underlätta övergångar till HA och CE i relation till OH.

Avhandlingen är centrerad kring tre forskningsfrågor och sammanställer forskning från fyra studier som presenterats i fem olika artiklar. Den första och den andra studien koncentrerar sig på intressentsengagemang för OH och HA och använder kvantitativa respektive kvalitativa metoder. Den tredje studien analyserar rollen intressentengagemang spelar i HA och använder en systematisk litteraturöversikt. Den fjärde studien utforskar hur intressentengagemang behöver anpassas för HA och CE i relation till OH, och använder kvalitativa metoder.

Resultaten visar den mångfacetterade roll som intressentengagemang spelar i HA och CE. Intressentengagemang i HA är beroende av fokus och eftersträvat resultat, medan engagemang i CE utökades och stärktes i förhållande till engagemang i OH. Kontinuerliga och föränderliga praxis behövs för att underlätta övergången till HA, och den konceptuella förståelsen av intressentsengagemang från linjär till cirkulär måste anpassas för CE-övergångar.

Denna avhandling bidrar till hållbarhets-, intressent-, affärsmodells- och CE-litteratur genom att ge nya perspektiv på rollen, omfattningen och formen av intressentengagemang för organisatorisk hållbarhet. För praktiker erbjuds insikter om hur man främjar intressentengagemang och därmed går mot organisatorisk hållbarhet.

Place, publisher, year, edition, pages
Gävle: Gävle University Press, 2023. p. 103
Series
Doctoral thesis ; 34
Keywords
organisational sustainability, stakeholder engagement, organisational sustainability practices, sustainable business model, circular economy, organisatorisk hållbarhet, intressentengagemang, organisatoriska hållbarhetspraxis, hållbar affärsmodell, cirkulär ekonomi
National Category
Other Social Sciences not elsewhere specified
Identifiers
urn:nbn:se:hig:diva-41231 (URN)978-91-89593-00-8 (ISBN)978-91-89593-01-5 (ISBN)
Public defence
2023-05-29, 12108 Lilla Jadwigasalen, Kungsbäcksvägen 47, Gävle, 09:00 (English)
Opponent
Supervisors
Available from: 2023-05-08 Created: 2023-03-24 Last updated: 2024-07-23

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Fobbe, LeaNiss, CamillaHilletofth, Per

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