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The use of methodology for product and service development in SME:s: an exploratory study of 18 small companies
University of Gävle, Department of Technology and Built Environment, Ämnesavdelningen för industriell ekonomi. (Industriell ekonomi)
2007 (English)In: 8th International CINet Conference: Continuous Innovation - Opportunities and Challenges, Gothenburg, Sweden, 7-11 September 2007, 2007, p. 1-9Conference paper, Published paper (Refereed)
Abstract [en]

This paper examines the use of systematic methods in the product and service development process within small companies. The method used was semi structured interviews with persons involved in the product or service development process in the companies. The results show that almost all of the 18 companies examined in the study used no systematic methodology in their product or service development processes. The development processes were often ad hoc and inefficient and the companies were aware of this problem and suffered from it. They wanted to change their way of working but did not know how, yet expressed that a more systematic product or service development methodology could be a promising alternative to solve their problems. The small companies often had scarce resources for product or service development and had limited or no knowledge of systematic methods that could be used in their product and service development processes. Only one company in the study had a structured and effective product development methodology that suited the company’s characteristics. This case, however, shows that a structured and effective product or service development process is possible in a small company.

Place, publisher, year, edition, pages
2007. p. 1-9
Keyword [en]
design methods, product development, service development, small companies
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hig:diva-5016OAI: oai:DiVA.org:hig-5016DiVA, id: diva2:229318
Available from: 2009-10-14 Created: 2009-08-11 Last updated: 2018-03-13Bibliographically approved

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Löfqvist, Lars

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf