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The Creation of Nordea Bank: Toward an integrative analytical framework for managing the post-merger Tasks and Knowledge integration process
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies.
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies.
2010 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Little is currently known about how the realisation of operating synergies and dissemination of available knowhow in the merged firm are managed in post-merger phase. We provide insights on the process of integrating operating synergies by focusing on the critical success factors facilitating integration of the skills of the merged banks. We draw on three perspectives and reconcile them with three dimensions of integration. In-depth interviews were conducted with Nordea bank´s managers from four Nordic countries. Review of extant literatures shows that most mergers fail during the integration process. Having learned from the mistakes of previous mergers, Nordea´s “leading star” for managing its post-merger integration process were expressed as Focus, Speed and Performance from top management. Therefore, a hands-on leadership styles, vision-led thinking, a bias for action, involvement of the entire staff, continuous focus on customers, open and honest communication with employees are critical to success. We conclude that the motive for a merger  have an important impact on the degree of interaction and degree of integration; This study deepens previous findings by, among others, synthesising three theoretical lenses into an integrative model and addresses post-merger issues with a sharp eye towards clear managerial relevance.

Place, publisher, year, edition, pages
2010.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hig:diva-13161OAI: oai:DiVA.org:hig-13161DiVA: diva2:559580
Conference
British Academy of Management conference, 14-16 September 2010, Sheffield
Available from: 2012-10-09 Created: 2012-10-09 Last updated: 2012-12-03Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf