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Overheard cell-phone conversation is more disturbing than consistent irrelevant speech, when performing office work
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Building, Energy and Environmental Engineering. (Miljöpsykologi)
2013 (English)Conference paper, (Refereed)
Abstract [en]

This study examined how work performances of 58 participants at an upper secondary school in Sweden were affected by exposure of an overheard cell-phone conversation and a traditional conversation respectively. The main hypothesis of the study was that the cell-phone conversation was likely to disturb the subjects more than the regular conversation, and that the distraction would be more noticeable when the participants performed tasks of greater complexity.

The results confirmed the hypothesis that overheard cell-phone conversations disturbs people more than regular conversations. The study could not demonstrate that the distraction is greater when people perform tasks of more complex character even if the result went in that direction. The author argues that studies like this should have an important scientific value in the debate about open plan office environment, where employees are constantly exposed to other people’s conversations.

Place, publisher, year, edition, pages
2013.
Keyword [en]
Cell-phones, Irrelevant speech, Short term memory
National Category
Applied Psychology
Identifiers
URN: urn:nbn:se:hig:diva-15056OAI: oai:DiVA.org:hig-15056DiVA: diva2:642503
Conference
The Second International Conference on Cognitive Hearing Science for Communication, Linköping, June 16-19, 2013
Available from: 2013-08-22 Created: 2013-08-22 Last updated: 2013-08-22Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • sv-SE
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  • en-US
  • fi-FI
  • nn-NO
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Output format
  • html
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  • rtf