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Distriktssköterskors reflektioner över arbetsrelaterad stress: En intervjustudie
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences.
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences.
2013 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med föreliggande studie var att beskriva distriktssköterskors reflektioner över arbetsrelaterad stress. Studien hade en beskrivande design och genomfördes som en intervjustudie. Materialet analyserades med kvalitativ innehållsanalys. Sexton distriktssköterskor verksamma inom hemsjukvård och på hälsocentral intervjuades. Resultatet visade hur distriktssköterskorna utsattes för olika påfrestningar i arbetet som bidrog till upplevelse av stress. Distriktssköterskorna beskrev hur de kände sig otillräckliga, utsattes för störningar, hade svårt att påverka sin arbetssituation samt att det ställdes höga krav på dem i arbetet. Deltagarna beskrev brist på tid och personal samt avsaknad av stöd från sina chefer. Största stödet fann distriktssköterskorna i varandra. Att jobba över var vanligt samt att behöva prioritera bland arbetsuppgifterna. Distriktssköterskorna upplevde fysiska och psykiska symtom till följd av stress på arbetet och hanterade det exempelvis genom fysisk aktivitet. Respondenterna beskrev hur de gjorde misstag på grund av stress, vanligaste var att glömma men det påverkade även distriktssköterskornas patientbemötande och bedömningar. Slutsatsen är att respondenterna upplevde det svårt att påverka sin arbetssituation, att det ställdes höga krav på dem och att det rådde en hög arbetsbelastning. I kombination med bristande stöd ledde det till hög grad av upplevd stress. Stress i arbetet fick konsekvenser för så väl distriktssköterskorna som för patienterna.

Abstract [en]

The purpose of this study was to describe Primary Nurses’ reflections of work related stress. The study had a descriptive design and was conducted as an interview study. The material was analyzed using qualitative content analysis. Sixteen Primary Nurses in home care and primary care were interviewed. The result showed how Primary Nurses were subjected to various strain at work that contributed to the experience of stress. The Primary Nurses described how they felt inadequate, were subjected to interference, had difficulties in affecting their work situation and that there were high demands in their work. The participants described the lack of time and personnel and lack of support from their managers. The Primary Nurses found the greatest support in each other. To work overtime was common and to have to prioritize tasks. The Primary Nurses experienced physical and psychological symptoms as a result of stress at work and coped by example physical activity. The respondents described how they made mistakes because of stress, most common was to forget but it also affected the Primary Nurses’ patient treatment and assessments. The conclusion is that the respondents felt difficulties in influencing their work situation, there were high demands on them and there was a high workload. Combined with a lack of support it led to high levels of perceived stress. Stress at work had an impact as well on the Primary Nurses as on the patients.

Place, publisher, year, edition, pages
2013. , p. 38
Keywords [en]
Primary Nurse, stress, work environment
Keywords [sv]
Arbetsmiljö, distriktssköterska, stress
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:hig:diva-15412Archive number: SpecialSKVk13- 05OAI: oai:DiVA.org:hig-15412DiVA, id: diva2:651057
Subject / course
Caring science
Educational program
Specialist nursing – master’s programme (one year)
Supervisors
Examiners
Available from: 2013-09-24 Created: 2013-09-24 Last updated: 2013-09-24Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf