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Management methodologies for sustaniable health: A case study at three Swedish organisations
Mittuniversitetet, Institutionen för teknik, fysik och matematik.
Mittuniversitetet, Institutionen för teknik, fysik och matematik.ORCID iD: 0000-0002-7322-9346
Mittuniversitetet, Institutionen för teknik, fysik och matematik.
2005 (English)In: Proceedings of the 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Luleå, 2005, p. 703-712Conference paper, Published paper (Refereed)
Abstract [en]

Good management and leadership are key factors for sustainable development and long-term success in all types of organisations. Nevertheless, many organisations are still struggling with quality problems, sick ness absence and financial difficulties caused by poor top management. Many researchers have reported on relationships between good management and working environment, quality and efficiency. So the question is why good management is not practised to a greater extent. In this paper, management methodologies for sustainable health among employees and consequent customer satisfaction and good bottom line results are explored by studying top leaders in three Swedish successful organisations. General questions dealt with in the paper are: How can managers commit employees to be part of the proactive work with sustainable health? What methodologies can top managers use to get well-motivated employees, a good working environment, satisfied customers and good financial results? The studied organisations are two manufacturing companies and one hospital. The organisations have received national awards for their excellence in leadership, internal partnership, working environment and efficiency. They all demonstrate good examples of long-term work with sustainable health among employees which has decreased sick ness absence. Explorative qualitative methods have been used to identify management methodologies in the case organisations. The results confirm a relation between leadership and sustainable health. In all organisations sustainable leadership has been characterised by great humanity, a long-range perspective and a holistic view of management. These management methodologies with concrete examples are described in the paper.

Place, publisher, year, edition, pages
Luleå, 2005. p. 703-712
Keywords [en]
Quality Technology and Management, TQM, Quality control, Management methodologies health
Keywords [sv]
Kvalitetsteknik, Kvalitet
National Category
Other Mechanical Engineering
Identifiers
URN: urn:nbn:se:hig:diva-17526Local ID: 3245OAI: oai:DiVA.org:hig-17526DiVA, id: diva2:745727
Conference
8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Palermo, Italy 29.06.2005 - 01.07.2005
Available from: 2008-09-30 Created: 2014-09-11 Last updated: 2018-11-27Bibliographically approved

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Bäckström, IngelaLarsson, JohanWiklund, Håkan

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf