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Leadership and organizational behaviour: Similarities between three award-winning organizations
Mittuniversitetet, Institutionen för teknik och hållbar utveckling.ORCID iD: 0000-0002-7322-9346
Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
2009 (English)In: International Journal of Management Practice, ISSN 1477-9064, E-ISSN 1741-8143, Vol. 3, no 4, p. 327-345Article in journal (Refereed) Published
Abstract [en]

Purpose

The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe how the organizations are working.

 

Methodology/Approach

Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have been used for their success. To find out if the healthy and successful organizations are working accordingly to Quality Management, Deming’s 14 point list have been used as analysing tool.

 

Findings

Indentified methodologies used by the healthy and successful organisations are described.  Viewed through our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

 

Practical implications

Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

 

Originality/value

Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used for such a long time to improve the quality outcomes.

Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

 

Place, publisher, year, edition, pages
2009. Vol. 3, no 4, p. 327-345
Keywords [en]
Quality Management, health, leadership, methodologies, performance, effectiveness, Quality Technology and Management, TQM, Quality control, leadership; successful organisations; quality management; organisational effectiveness; organisational behaviour; workplace health promotion; management practice; work environment; hospitals; manufacturing; Sweden; corporate strategy; corporate vision; communication strategies; learning culture; worker conversations; management by walking around; customer satisfaction; leadership chain modelling; Best Workplace in Sweden award
Keywords [sv]
Kvalitetsteknik, Kvalitet
National Category
Other Mechanical Engineering
Identifiers
URN: urn:nbn:se:hig:diva-17507DOI: 10.1504/IJMP.2009.026960Scopus ID: 2-s2.0-68049130008Local ID: 4500OAI: oai:DiVA.org:hig-17507DiVA, id: diva2:745811
Available from: 2008-12-07 Created: 2014-09-11 Last updated: 2018-03-13Bibliographically approved

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Larsson, JohanBäckström, IngelaWiklund, Håkan

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