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Korttidsfrånvaro i en offentlig organisation: En kvalitativ studie inom hemtjänsten
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Short-term absence in a public organization : A qualitative study within home care (English)
Abstract [sv]

Syftet med studien var att undersöka varför korttidsfrånvaron hade ökat inom hemtjänsten i en offentlig organisation med fokus på den psykosociala arbetsmiljön. Studien bygger på nio intervjuer som analyserades genom en grundläggande kvalitativ metod. Resultatet visar att de anställda upplevde tidspressade arbetsdagar där arbetsbelastning generellt ansågs vara för hög. Det fanns inte alltid tid till att utföra arbetsuppgifterna under ordinarie arbetstid och inga marginaler fanns för de oväntade händelser som ofta uppkom i arbetet. De anställda upplevde att gemenskapen i arbetsgruppen var god men kände en ensamhet under arbetsdagen och önskade mer gemensam tid tillsammans. Det var skilda meningar om ledarskapet och stödet från chefen. Några av de anställda önskade mer stöd och uppmuntran samt att arbetet utöver vårdarbetet skulle uppskattas mer medan andra var nöjda. Slutsatsen var att korttidsfrånvaron hade ökat på grund av den höga arbetsbelastningen, en stressig arbetsmiljö samt långa arbetsperioder utan ledighet.

Abstract [en]

The purpose of the study was to examine why the short-term absence had increased within home care in a public organization with focus on the psychosocial work environment. The study is based on nine interviews and the data were analyzed using a basic qualitative research. The results shows that the employees experienced time-pressured working days where the workload generally was considered to be too high. There was not always time for them to perform their duties during normal working hours and there were no margins for the unexpected events that often arose in the work. The employees felt that the community of the workgroup was good but felt a loneliness during the working day and wanted more shared time together. The conclusion was that the short-term absence had increased due to the high workload, a stressful work environment, and long periods of work without time off.

Place, publisher, year, edition, pages
2015. , p. 32
Keywords [en]
Short-term absence, public organization, home care, psychosocial work environment, DCS
Keywords [sv]
Korttidsfrånvaro, offentlig organisation, hemtjänst, psykosocial arbetsmiljö, DCS
National Category
Psychology
Identifiers
URN: urn:nbn:se:hig:diva-19631Archive number: SGPAL-2015-4OAI: oai:DiVA.org:hig-19631DiVA, id: diva2:821057
Subject / course
Psychology
Educational program
Human resources and labour relations
Supervisors
Examiners
Available from: 2015-06-15 Created: 2015-06-14 Last updated: 2015-06-15Bibliographically approved

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Korttidsfrånvaro i en offentlig organisation(565 kB)603 downloads
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CiteExportLink to record
Permanent link

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Citation style
  • apa
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  • ieee
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Language
  • sv-SE
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