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Comparison of malpractice claimed calls versus “normal calls” within Swedish HealthcareDirect – open-ended questions matters
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences.ORCID iD: 0000-0001-9513-3102
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences.ORCID iD: 0000-0002-9912-5350
2014 (English)In: 12thInternational Conference on Communication in Healthcare (ICCH) Amsterdam- theNetherlands, 28 September to 1 October 2014, 2014Conference paper, Poster (Refereed)
Place, publisher, year, edition, pages
2014.
Keyword [en]
patient safety, communication
National Category
Nursing
Identifiers
URN: urn:nbn:se:hig:diva-20122OAI: oai:DiVA.org:hig-20122DiVA: diva2:847047
Conference
12th International Conference on Communication in Healthcare (ICCH), 28 September to 1 October 2014, Amsterdam, Netherlands
Available from: 2015-08-19 Created: 2015-08-19 Last updated: 2017-01-10Bibliographically approved

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Ernesäter, AnnicaEngström, Maria
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