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Socialarbetares upplevelser av mottagningssystemet: En kvalitativ studie om socialtjänstens mottagande av ensamkommande barn och unga
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Social workers experiences of the reception system : A qualitative study og the Swedish social services reception of unaccompanied children (English)
Abstract [sv]

I samband med tillströmningen av flyktingar till Sverige har det uppmärksammats att mottagningssystemet av ensamkommande barn och unga präglas av olika brister. Syftet med denna studie är att ur ett personalperspektiv undersöka hur socialtjänstens mottagande fungerar samt vilka förbättringar som önskas. Detta har studerats med hjälp av barnperspektivet som har utgångspunkt i barndomssociologin. Utifrån fyra intervjuer med socialarbetare framkommer att mottagningssystemet upplevts bristfälligt men att förbättringar på olika nivåer upplevs som genomförbara. Resultatet visar på en önskan om bättre samverkan mellan myndigheter och en förbättrad organisatorisk ledning. Vidare betonas ett behov av mer tid och resurser för att kunna utföra noggrannare utredningar som grundas på barnets bästa och där barnets rättigheter tillvaratas. En mer anpassad metod och tydligare riktlinjer efterfrågas där barnen ges likvärdiga möjligheter samtidigt som dess individuella behov beaktas. Inför framtiden önskas bättre beredskap och bredare kunskap för att möjliggöra ett kvalitetssäkert mottagande oberoende av yttre omständigheter.

Abstract [en]

In association with the influx of refugees into Sweden, it has been noticed that the reception system of unaccompanied children is characterized by various deficiencies. The purpose of this study is to examine, from a staff perspective, how the reception system within the Swedish social services works, and what improvements are requested. This has been studied and analysed through utilising a child-perspective theory that embodies a part of childhood sociology. Four interviews with social workers show perceptions of the reception system as generally underperforming, although improvements at various levels are perceived achievable. The result also highlights requests for a better interaction among authorities, alongside an enhanced top-management commitment. Moreover, the staff expressed the need of more time and resources in order to carry out thorough investigations based on the child's best interests, in which the child's rights are safeguarded. Besides, a more customised method and clearer guidelines were demanded, where the children are given equal opportunities while taking their individual needs into account. For the future, a request for a better preparation and broaden knowledge was highlighted, which would enable a higher quality of reception’s performance in spite of external circumstances.

Place, publisher, year, edition, pages
2016. , 40 p.
Keyword [en]
reception, unaccompanied children, social service, child perspective
Keyword [sv]
mottagande, ensamkommande barn och unga, socialtjänst, barnperspektiv
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-21629OAI: oai:DiVA.org:hig-21629DiVA: diva2:937049
Subject / course
Social work
Educational program
Social work
Supervisors
Examiners
Available from: 2016-06-27 Created: 2016-06-14 Last updated: 2016-06-27Bibliographically approved

Open Access in DiVA

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File name FULLTEXT01.pdfFile size 689 kBChecksum SHA-512
8bf556aeed70a61066f93e2abe69493f4127add951acfc2bf5593ee3d5427843441c9112af8fdaac1dd61e5ec620bec06a50442e322168fb6c04bdee1adc88f7
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard-cite-them-right
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • sv-SE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • de-DE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf