Implementation of an ergonomics intervention in a Swedish flight baggage handling company - a process evaluation
2017 (English)In: Work & Stress, ISSN 0267-8373, E-ISSN 1464-5335Article in journal (Refereed) Submitted
Objective: To conduct a process evaluation of the implementation of an ergonomics training program aimed at increasing the use of loading assist devices in flight baggage handling. Methods: Feasibility(recruitment, reach, context, dose delivered, dose received, satisfaction); intermediate outcomes (skills, confidence and behaviors); and barriers and facilitators of the training intervention were assessed by qualitative and quantitative methods. Results: Implementation proved feasible regarding dose delivered, dose received and satisfaction. Confidence among participants in the training program in using and talking about devices, observed use of devices among colleagues, and internal feedback on work behavior increased significantly (p<0.01). Main facilitators were self-efficacy, motivation, and perceived utility of training among the trainees. Barriers included lack of peer support, opportunities to observe and practice behaviors, and follow-up activities; as well as staff reduction and job insecurity. Conclusions: In identifying important barriers and facilitators for a successful outcome, our study can help supporting the effectiveness of future interventions. Our results show that barriers caused by organizational changes may likely be alleviated by recruiting motivated trainees and securing strong organizational support for the implementation.
Place, publisher, year, edition, pages
implementation barriers, implementation facilitators, musculoskeltal disorders, loading assist devices, qualitative methods
Environmental Health and Occupational Health
IdentifiersURN: urn:nbn:se:hig:diva-21685OAI: oai:DiVA.org:hig-21685DiVA: diva2:938244
FunderForte, Swedish Research Council for Health, Working Life and Welfare, 2009-1761