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  • 1.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Larsson, Johan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Are healthy and successful organizations working accordingly to Quality Management?2009In: International Journal of Workplace Health Management, ISSN 1753-8351, E-ISSN 1753-836X, Vol. 2, no 3, p. 245-257Article in journal (Refereed)
    Abstract [en]

    Purpose

    The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe in more detail how they are working.

     

    Methodology/Approach

    Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have used for their success. To discover whether these healthy and successful organizations are working accordingly to Quality Management, Deming’s 14-point list has been used as an analytical tool.

     

    Findings

    Identified methodologies used by the healthy and successful organizations are described.  Viewed in the light of our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

     

    Practical implications

    Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

     

    Originality/value

    Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used over a considerable period to improve the quality outcomes.

    Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

  • 2.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Larsson, Johan
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Management methodologies for sustaniable health: A case study at three Swedish organisations2005In: Proceedings of the 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Luleå, 2005, p. 703-712Conference paper (Refereed)
    Abstract [en]

    Good management and leadership are key factors for sustainable development and long-term success in all types of organisations. Nevertheless, many organisations are still struggling with quality problems, sick ness absence and financial difficulties caused by poor top management. Many researchers have reported on relationships between good management and working environment, quality and efficiency. So the question is why good management is not practised to a greater extent. In this paper, management methodologies for sustainable health among employees and consequent customer satisfaction and good bottom line results are explored by studying top leaders in three Swedish successful organisations. General questions dealt with in the paper are: How can managers commit employees to be part of the proactive work with sustainable health? What methodologies can top managers use to get well-motivated employees, a good working environment, satisfied customers and good financial results? The studied organisations are two manufacturing companies and one hospital. The organisations have received national awards for their excellence in leadership, internal partnership, working environment and efficiency. They all demonstrate good examples of long-term work with sustainable health among employees which has decreased sick ness absence. Explorative qualitative methods have been used to identify management methodologies in the case organisations. The results confirm a relation between leadership and sustainable health. In all organisations sustainable leadership has been characterised by great humanity, a long-range perspective and a holistic view of management. These management methodologies with concrete examples are described in the paper.

  • 3.
    Larsson, Johan
    et al.
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Bäckström, Ingela
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Leadership and organizational behaviour: Similarities between three award-winning organizations2009In: International Journal of Management Practice, ISSN 1477-9064, E-ISSN 1741-8143, Vol. 3, no 4, p. 327-345Article in journal (Refereed)
    Abstract [en]

    Purpose

    The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe how the organizations are working.

     

    Methodology/Approach

    Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have been used for their success. To find out if the healthy and successful organizations are working accordingly to Quality Management, Deming’s 14 point list have been used as analysing tool.

     

    Findings

    Indentified methodologies used by the healthy and successful organisations are described.  Viewed through our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

     

    Practical implications

    Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

     

    Originality/value

    Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used for such a long time to improve the quality outcomes.

    Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

     

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