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  • 1.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Larsson, Johan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Are healthy and successful organizations working accordingly to Quality Management?2009In: International Journal of Workplace Health Management, ISSN 1753-8351, E-ISSN 1753-836X, Vol. 2, no 3, p. 245-257Article in journal (Refereed)
    Abstract [en]

    Purpose

    The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe in more detail how they are working.

     

    Methodology/Approach

    Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have used for their success. To discover whether these healthy and successful organizations are working accordingly to Quality Management, Deming’s 14-point list has been used as an analytical tool.

     

    Findings

    Identified methodologies used by the healthy and successful organizations are described.  Viewed in the light of our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

     

    Practical implications

    Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

     

    Originality/value

    Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used over a considerable period to improve the quality outcomes.

    Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

  • 2.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Larsson, Johan
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Management methodologies for sustaniable health: A case study at three Swedish organisations2005In: Proceedings of the 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Luleå, 2005, p. 703-712Conference paper (Refereed)
    Abstract [en]

    Good management and leadership are key factors for sustainable development and long-term success in all types of organisations. Nevertheless, many organisations are still struggling with quality problems, sick ness absence and financial difficulties caused by poor top management. Many researchers have reported on relationships between good management and working environment, quality and efficiency. So the question is why good management is not practised to a greater extent. In this paper, management methodologies for sustainable health among employees and consequent customer satisfaction and good bottom line results are explored by studying top leaders in three Swedish successful organisations. General questions dealt with in the paper are: How can managers commit employees to be part of the proactive work with sustainable health? What methodologies can top managers use to get well-motivated employees, a good working environment, satisfied customers and good financial results? The studied organisations are two manufacturing companies and one hospital. The organisations have received national awards for their excellence in leadership, internal partnership, working environment and efficiency. They all demonstrate good examples of long-term work with sustainable health among employees which has decreased sick ness absence. Explorative qualitative methods have been used to identify management methodologies in the case organisations. The results confirm a relation between leadership and sustainable health. In all organisations sustainable leadership has been characterised by great humanity, a long-range perspective and a holistic view of management. These management methodologies with concrete examples are described in the paper.

  • 3.
    Larsson, Johan
    et al.
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Bäckström, Ingela
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling.
    Leadership and organizational behaviour: Similarities between three award-winning organizations2009In: International Journal of Management Practice, ISSN 1477-9064, E-ISSN 1741-8143, Vol. 3, no 4, p. 327-345Article in journal (Refereed)
    Abstract [en]

    Purpose

    The purpose of this paper is to examine if healthy and successful organizations are working accordingly to Quality Management. The purpose is also to describe how the organizations are working.

     

    Methodology/Approach

    Three Swedish organizations that have shown excellence in leadership, internal partnership, working environment and profitability have been examined, to find out what methodologies they have been used for their success. To find out if the healthy and successful organizations are working accordingly to Quality Management, Deming’s 14 point list have been used as analysing tool.

     

    Findings

    Indentified methodologies used by the healthy and successful organisations are described.  Viewed through our analysis, a relationship between the three examined healthy and successful organizations and Quality Management is indicated.

     

    Practical implications

    Working with the methodologies described in the paper, the three organizations have improved co-worker health. Other organizations could probably adopt the identified and described methodologies to improve the health of their co-workers and effectiveness in the organization.

     

    Originality/value

    Concerning the performance evaluation and the continuous improvement component in Quality Management, substantial contributions could be made to the health area by applying the tools that the quality area have used for such a long time to improve the quality outcomes.

    Quality and health aspects have common success factors, and a focus on high quality could be seen as positive for health outcomes.

     

  • 4.
    Larsson, Johan
    et al.
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling, 831 25 Östersund, Sverige.
    Landstad, Bodil
    Mittuniversitetet, Institutionen för hälsovetenskap, 831 25 Östersund, Sverige.
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik och hållbar utveckling, 831 25 Östersund, Sverige.
    Vinberg, Stig
    Mittuniversitetet, Institutionen för hälsovetenskap, 831 25 Östersund, Sverige.
    Control charts as an early warning system for workplace health outcomes2011In: Work: A journal of Prevention, Assesment and rehabilitation, ISSN 1051-9815, E-ISSN 1875-9270, Vol. 39, no 4, p. 409-425Article in journal (Refereed)
    Abstract [en]

     Introduction: Statistical Process Control (SPC) charts have not been widely used to monitor workplace health and work environments. This research and effort to develop a more accurate and easy to use management control system for employee health is important from a humanistic, societal and economic standpoint, as well as complying with laws that regulate work environments. Objective: The purpose of the study is to design and discuss control charts as an early warning system for workplace health outcomes to promote workplace health management. Another purpose is to discuss relevant factors in the concept of the Out-of-Control Action Plan (OCAP) as a response when a chart warns that the workplace process may be malfunctioning. Participants: Two Swedish organizations were selected as case study organizations: a department at a university and an elderly care operation in a municipality. Methods: This study was explorative and should be seen as a starting point in learning how to use control charts for workplace health management. Self-assessed general health and new sick-cases per employee were selected as indicators for the control charts. Results: An integrated early warning system with Cumulative Sums-and Shewhart-charts are presented to show a possible method as to how an early warning system can be structured through the use of statistical control charts. Conclusions: The conclusion of this study is that control charts, along with well-designed implementation, make up a powerful and useable managerial early-warning system which promotes workplace health and helps to prevent sickness absence.

  • 5.
    Larsson, Johan
    et al.
    Mid Sweden University , Östersund, Sweden.
    Vinberg, Stig
    National Institute for Working Life & Luleå University of Technology , Sweden.
    Wiklund, Håkan
    Mid Sweden University & Luleå University of Technology , Sweden.
    Leadership, quality and health: using McGregor's X and Y theory for analyzing values in relation to methodologies and outcomes2007In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371, Vol. 18, no 9-10, p. 1147-1168Article in journal (Refereed)
    Abstract [en]

    Sweden has experienced an increase in sickness absenteeism, stress related health problems and a deterioration of psychosocial working conditions. Several researchers have emphasized that leadership with a focus on developing human resource practices is a necessary component of a high organizational performance. The purpose of this article is to explore whether there are patterns in leadership values and methodologies associated with subordinates´ views of leadership, health outcomes and quality aspects. Four public and four private organizations in northern Sweden were studied. McGregor´s X and Y hypotheses, plus three other hypotheses, were used as a base for the analyses. Data was gathered through in-depth interviews with the leaders, questionnaires (completed by leaders and co-workers), and assessment of selected human resource accounting data (sickness absenteeism). The leader views were mirrored with the co-worker views through a comparison of qualitative and quantitative results in a stepwise analysis process. The study´s main findings were that leaders with more X hypotheses get lower results concerning employee judged leadership and quality aspects and, to some extent, lower results concerning health outcomes. The explanatory analyses concerning leadership and health are complex with many influencing factors.

  • 6.
    Larsson, Johan
    et al.
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Vinberg, Stig
    Wiklund, Håkan
    Mittuniversitetet, Institutionen för teknik, fysik och matematik.
    Leadership Values for Quality and Health - How does McGregor's X and Y Theory Influences Methodologies and Outcomes?2005In: Proceedings of the 8th International Conference on Quality Management for Organisational and Regional Development : QMOD 2005, Luleå, 2005, p. 691-702Conference paper (Refereed)
    Abstract [en]

    During the last years the Swedish working life has been characterized by increased levels of sickness absenteeism, stress related health problems and a deterioration of the psychosocial work conditions. Since there are clear local variations concerning health at different workplaces, it is often stated that differences in working environment and work organizational factors constitute an important explanation. Several researchers emphasizes that leadership with a focus on developing human resource practices is a necessary component of high organizational performance. The purpose of this article is to explore if there are patterns in leadership values and methodologies connected to health outcomes and quality aspects. McGregor�s X and Y hypotheses plus three other hypotheses are used as a base for the analyses. Data has been collected by in-deep interviews with the leaders, questionnaires to both leaders and all employees, and human resource accounting figures. The leader views are mirrored with the employee views, by comparing qualitative and quantitative results in a step wise analyses process. Case study organizations are four public and four private organizations in northern Sweden. The study main findings are that leaders with more X hypotheses get lower results concerning employee judged leadership and quality aspects, and to some extent also lower results concerning health outcomes. Clear differences between the studied organizations are noted. One interesting result is that one organization (C1) positively distinguishes concerning quality and health aspects. A conclusion in this study is that Y oriented leaders work more intense with the TQM values continuous improvements, base decisions on facts, co-worker commitment and leadership commitment.

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