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  • 1.
    Milgunoff, Annika
    et al.
    University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies.
    Jessica, Wass
    University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies.
    Konflikt, vad händer med revisor-klient relationen?2016Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Title: Conflict, what happens to the auditor-client relation?

    Level: Final assignment for Bachelor Degree in Business Administration

    Author: Annika Milgunoff and Jessica Wass

    Supervisor: Jan Svanberg

    Date: 2016 – January

    Aim: Previous research on auditor perceived effects on the client relationship in an

    auditor-conflict issue, is sparsely represented. We aim to shed light on ten auditor’s

    personal opinion about the impact on their client relationships when maintaining a

    professional judgement.

    Method: We have used qualitative interviews in a semi structured form. We have had

    an abductive approach to understand and analyze the answers.

    Result & Conclusions: The results show that respondents believe that most of the

    disagreements that arise were dissolved through good communication. When the

    relationship was poor to begin with, a conflict made it even worse. When the

    relationship was good to begin with the relationship was either unaltered or improved

    afterwards.

    Suggestions for future research: A more direct focus on situations that the auditors

    consider related to disagreements and difference in opinion. Perform a study where

    more respondents have experiences on the impact on the relationship.

    Contribution of the essay: The study shows that the auditors where content with the

    outcome as the client was considered being a risk. If the relationship was considered

    good before the conflict, the relationship remained unchanged or improved afterwards.

    Knowing that the relationship can be strengthened is positive knowledge for an auditor

    who cherishes their independence.

    Key words: Auditor-client conflict, relations, independence, impact.

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