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  • 1.
    Jansson, Alexsandra
    et al.
    University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Development, IT and Land Management.
    Nguyen, Thanh
    University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Development, IT and Land Management.
    Effektiv kommunikation genom digitala kanaler: En undersökning om användandet av lärplattformar inom gymnasieskolan2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The Swedish school system has since the 2000s, received overall support from the government to develop digitized teaching methods. Despite this, repetitive annual reports on IT usage in schools revealed shortcomings in user knowledge and development of IT-skills. The purpose of this study is to identify how digital learning platforms are used and why digitized communication between teachers and students in high schools have not achieved the expected results. The following research questions were relevant in the study: How is the use of learning platforms in secondary schools today? Why has the digitization not yet been seen as an effective tool in teaching?

    The study is based on empirical data, where data is collected from interviews with principals and teachers from six different high schools in Gävle and Uppsala. A random sample of 80 students also completed a questionnaire with the aim to represent the general attitude to the school’s digital communications system for sharing of learning material. Furthermore, a literature review helped to evaluate problem areas and gaps in the research presented.

    The results show that the schools’ learning platforms are used as tools for information sharing, where the information is transferred in a vertical direction from teachers to students. Today the teaching platform is mainly used due to demands from the school management, and not as a channel for bidirectional communication, where teachers and students can discuss solutions to the tasks and problems, or to get feedback and advice. The result also shows that teachers are experiencing technical defects in parts of the learning platform and that lack of systematic work procedures prevent it from effective use. This is a barrier that limits the effectiveness of communication with regard to the development of knowledge through learning platforms.

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