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Organisationskultur inom Handelsbanken och Swedbank.: En studie om organisationskultur och hur den påverkar motivationen hos de anställda inom dessa banker.
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration.
University of Gävle, Faculty of Education and Business Studies, Department of Business and Economic Studies, Business administration.
2023 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syfte: Syftet med studien är att undersöka hur organisationskulturen ser ut inom Handelsbanken och Swedbank och att ta reda på hur detta i sin tur påverkar de anställda på dessa två banker.

Metod: Studien genomfördes med en kvalitativ forskningsdesign där data insamlades genom åtta semistrukturerade intervjuer. Studien har analyserats med en kvalitativ innehållsanalys med deduktiv ansats. Resultatet redovisas genom en identifiering av teman med utgångspunkt efter empirin.

Resultat och slutsats: Under vår undersökning har vi kommit fram till att Handelsbanken, som är en decentraliserad organisation, har ett driv för personlig utveckling och främjar personligt engagemang i vardagligt arbete hos sina anställda. Detta är något som vi tydligt märkt när vi utfört våra intervjuer med personal från båda instituten. Swedbank beskrivs med mer fokus på enskilda specificerade arbetsuppgifter, har ett tydligt arbetssätt för anställda och riktar sig inte specifikt mot enskilda anställdas utveckling i företaget.

Examensarbetets bidrag: Vårt arbete bidrar med en mer djupgående förståelse till hur skillnader hos dessa två stora aktörer i den svenska banksektorn ser ut, främst i termer av ledarskap, motivation och organisationskultur. Studien ger en inblick i hur de organisationskulturer som råder på dessa institut påverkar de anställda inom organisationen samt hur ledarskapet kan variera från en centraliserad till en decentraliserad organisation.

Förslag till vidare forskning: Denna studie bidrar till forskning om organisationskultur och motivation, detta genom att undersöka skillnader i den dagliga verksamheten hos två av Sveriges största bankinstitut som erbjuder homogena produkter.

Abstract [en]

Aim: The purpose of the study is to examine the organizational culture within Handelsbanken and Swedbank and to determine how this, in turn, affects the employees at these two banks.

Method: The study was conducted using a qualitative research design, where data was collected through eight semi-structured interviews. The study has been analyzed using qualitative content analysis with a deductive approach. The results are presented through the identification of themes based on the empirical data.

Results and Conclusions: During our investigation, we have found that Handelsbanken, being a decentralized organization, emphasizes personal development and encourages personal engagement in daily work among its employees. This is something that we have clearly noticed during our interviews with staff members from both institutes. Swedbank, on the other hand, is described as having a greater focus on individual specified tasks, with a clear working method for employees, but without a specific emphasis on individual employee development within the company.

Contribution of the thesis: Our work contributes to a more in-depth understanding of how the differences between these two major players in the Swedish banking sector look, mainly in terms of leadership, motivation and organizational culture. Suggestions of the future Research: Our work contributes to a deeper understanding of the differences between these two major players in the Swedish banking sector, regarding the leadership and motivation in two companies with different organizational cultures. The study provides insight into how the organizational cultures in these institutions affect the employees within the organization, as well as how leadership can vary from a centralized to a decentralized organization.

Suggestions for future research: This study contributes to research on organizational culture and motivation by examining differences in the daily operations of two of Sweden's largest banking institutions that offer homogeneous products.

Place, publisher, year, edition, pages
2023. , p. 52
Keywords [en]
Organizational culture, Leadership, Motivation to work, Centralization and Decentralization.
Keywords [sv]
Organisationskultur, Ledarskap, Motivation till arbete, Centralisering och Decentralisering.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hig:diva-42313OAI: oai:DiVA.org:hig-42313DiVA, id: diva2:1770850
External cooperation
Handelsbanken; Swedbank
Subject / course
Business administration
Educational program
Business administration
Supervisors
Examiners
Available from: 2023-06-20 Created: 2023-06-19 Last updated: 2025-10-02Bibliographically approved

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Organisationskultur inom Handelsbanken och Swedbank(1019 kB)599 downloads
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